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Chapter 3

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ICT AS (Chapter 3 - Standard Applications Software) Mind Map on Chapter 3, created by Katie Difford on 10/04/2013.
Katie Difford
Mind Map by Katie Difford, updated more than 1 year ago
Katie Difford
Created by Katie Difford about 12 years ago
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Resource summary

Chapter 3
  1. Characteristics of Applications
    1. School Administration Systems
      1. Assist in the running of day-to-day activities
        1. Hold records, monitor attendance, record marks
        2. Online Banking
          1. Access their bank account and carry out transactions
            1. Transfer money, complete transactions, track payments
            2. Stock Control
              1. Know how much of an item, when orders are due, how much is required. Can order stock, Just-In-Time ordering
                1. List items and suppliers, components for the item, minimum and maximum levels, how much to order, delivery times etc
                2. Booking Systems
                  1. Telephone, internet, person. An event, person and date/time
                    1. Select and check availability, specify number of people, check price, pay
                    2. Route Finders
                      1. Enter start and destination and a route plotted using GPS
                        1. Specify starting and end points, mode of travel, places to pass through, type of journey
                        2. Customer Records/Accounts
                          1. Essential to running a business. Comply with the DPA
                            1. Contact details, customer ID, order numbers, orders against customers, invoices, payments, statements, products, discounts and returns
                            2. Online Training Systems
                              1. Study without a teacher, internet/CD-Rom
                                1. Follow path of learning, learn at own pace, return to topics, obtain feedback, multimedia, convenient
                              2. Wizards, Styles/Templates, Macros
                                1. Styles/Templates
                                  1. Preset layouts and formats
                                    1. House style, different people work on it
                                      1. Need to develop style
                                      2. Wizards
                                        1. Present options to the user
                                          1. Save time, nothing forgotten, standard formats, user friendliness
                                            1. No individuality, may not fulfill needs, tailor documents
                                            2. Macros
                                              1. Automate regular tasks, activated by a button, will not run independently
                                                1. Repetitive task can be completed, inexperienced users, reduce errors
                                                  1. Error messages, technical knowledge, may not do what user wants
                                                2. Examples of Application Software
                                                  1. Word Processing
                                                    1. Entry, editing and formatting of text. Entered through keyboard. Can be formatted. WYSIWYG
                                                    2. DTP
                                                      1. Combine images and text to create publications. Manipulation and accurate positioning of objects
                                                      2. Database
                                                        1. Handle data, tables, relationships between tables, joins data together
                                                        2. Spreadsheet
                                                          1. Display and process data, range of calculations, handle text
                                                          2. Presentation
                                                            1. With/without user intervention. Printed acetate and OHP. Computer
                                                            2. Web Authoring
                                                              1. Making web pages, built in functions
                                                            3. Tailored Data-Entry Screens
                                                              1. Forms
                                                                1. Helps the user to complete required tasks, within the application, using web-based, third-party programs
                                                                  1. Design Considerations
                                                                    1. Supportiveness
                                                                      1. Consistency
                                                                        1. Relevance
                                                                          1. Visual and audible cues
                                                                        2. Generic Design Considerations
                                                                          1. House style
                                                                            1. Colours do not clash
                                                                              1. Clear and easy to read
                                                                                1. Useful messages
                                                                                  1. Logical order
                                                                                    1. Clearly marked exits
                                                                                  2. Importing/Exporting Files
                                                                                    1. File types allocated to programs, file extension can help search for files, data needs to be converted from one application to be used in another
                                                                                      1. Option 1
                                                                                        1. Open file in package A > Save As/Export to package B format > Open in B and save
                                                                                        2. Option 2
                                                                                          1. Open in A > Save As/Export to common file format > Open in B > Convert to format required by C > Save in new format
                                                                                        3. House Style
                                                                                          1. House Style 1
                                                                                            1. Makes company easily recognisable, includes logos, defines fonts, paragraph styles, graphics, layout, less likely important information will be missed
                                                                                              1. Created by design team, enables different people to work on the same document
                                                                                            2. Tailoring Standard/Generic Applications Software
                                                                                              1. Form Controls
                                                                                                1. Improve usability, combo, check, option, increase interactivity
                                                                                                2. Buttons
                                                                                                  1. Pushed to start an event, link to a macro, run an action or command
                                                                                                  2. Forms
                                                                                                    1. Assists the entry of data, give help and guidance, instructions/validation/error messages, drop-down/option/fill-in
                                                                                                    2. Menus
                                                                                                      1. Enable user to select actions, availability, full-screen/pop-up/drop-down
                                                                                                      2. Advantages/ Disadvantages
                                                                                                        1. Simplification of user data entry, fewer mistakes, data validated on entry, forms/buttons/menus/macros help to reduce time, simplified interface
                                                                                                          1. If a problem occurs, then tasks may not be completed, high level of technical knowledge to create and test interface, can take time to make changes
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