Chapter 4 - Online Shopping

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Mind Map
Emma Murphy
Mind Map by Emma Murphy, updated more than 1 year ago
Emma Murphy
Created by Emma Murphy over 9 years ago
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Chapter 4 - Online Shopping
  1. Customer
    1. Advantages
      1. Get it delivered to you.
        1. Saves time and money for travel.
          1. Products can be purchased at any time.
            1. Quick and easy to do.
            2. Disadvantages
              1. The product may arrive late or not at all.
                1. You can't inspect the product.
                  1. Can lead to credit card fraud.
                    1. Don't get the product straight away.
                  2. Business
                    1. Advantages
                      1. Can employ anybody no matter where they are in the world.
                        1. Buy items 24/7.
                          1. Wider customer base.
                            1. Business don't have to pay for premises.
                            2. Disadvantages
                              1. If the server fails, no business can happen.
                                1. Not everybody has the Internet.
                                  1. High initial cost and technical skill required.
                                    1. People can hack into the website. Get hold of customer details.
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