Flashcards
3.4.4
Flashcards do conjunto (6)
- 1Total Quality Management (TQM)Involving employees in the improvement of quality
- 2Quality ControlInspection of Products
- 3Quality Assurancemeeting quality standards at each stage
- 4Qualitymeeting customer requirements
- 5benefits of quality•brand loyalty
•usp
•competitive advantage
•reduces costs - 6drawbacks of improving quality•new systems can be expensive
• staff training needed
Informações
- Descrição
- improving quality
- Criado por
- keeley mitchell
- Visualizações
- 3
- Avaliação
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