Flashcards
Questioning techniques
Flashcards do conjunto (6)
- 1Questioning techniquesLeading
Exploring
Open
Closed - 2OpenAllow exploration of ideas, feelings and beliefs, and often start with words such as ‘how’, ‘what’ or ‘when’
- 3ClosedRequire a yes or no answer, and usually start with words such as ‘do’, ‘would’ or ‘can’
- 4ExploringAre used to find out more detail or to clarify information so that there are no misunderstandings.
- 5LeadingPrompt the respondent to answer in a particular way, resulting in false or slanted information.
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Informações
- Descrição
- Hard Business FlashCards sobre Questioning techniques, criado por Lucy Miller em 14-05-2016.
- Criado por
- Lucy Miller
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