Influences on Decision Making

Influences on Decision Making

1. Business objectives / budgets

   • Set the scene for how decisions are made
   • A culture of strong budgetary control should encourage more data & evidence-driven decisions

2. Organisational structure

   • Who has authority to take decisions
   • Are employees too empowered to take decisions to deliver more responsive customer service

3. Attitude to risk

   • Close link to business culture
   • Is risk taking encouraged

4. Availability & Reliability of data

   • Is the data available to support a scientific approach
   • Are management comfortable with using scientific methods

5. External Enviornment

   • How fast is the external environment changing
   • Do the uncertainties in the external environment make scientific approaches less reliable