Flashcards
Topic 4 E-commerce
Cards in this deck (9)
- 1Define E-commerceBuying or selling goods or services over the internet
- 2What are the first 4 steps in online shopping?1. Use the internet to browse websites that have the item you want to buy
2. Search the site for the items
3. Add the item to 'basket'
4. Proceed to 'checkout' - 3What are the last 3 steps in online shopping?5. Choose payment method
6. Enter the details of credit/debit card
7. Enter the address you want the item to be sent to - 4State 2 advantages and disadvantages of online shopping to the customerAdv: The range of good available is large
Saves time and expense of getting to shops
Dis: May have to wait for delivery
See item, not touch, so cannot check quality - 5State 2 advantages and disadvantages of online shopping to the businessAdv: may not have to pay for premises
Can sell worldwide
Dis: need to maintain up to date website
Rely on company to deliver goods - 6State the online booking process1. use internet to find correct site
2. search for requirements
3. choose date, no. of people etc...
4. Proceed to 'checkout'
5. choose payment method
6. enter debit/credit card and address details - 7State 2 advantages and disadvantages of online booking to the customerAdv: shouldn't be double bookings
often a fast response to inquires
Dis: not everyone has internet
must have debit/credit card to purchase - 8State 2 advantages and disadvantages of online booking to the businessAdv: no high street shops are needed
It attracts customers that aren't local
Dis: cost of buying/installing systems are high
agencies may close because of online purchases - 9What do online accounts have to do with online booking?when booking online you usually have to set up an account which contains a username, password and email address. Verification checks are used to check the information
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- Flashcards on Topic 4 E-commerce, created by Alyssa Whatley on 09/11/2014.
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- Alyssa Whatley
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