Flashcards
Analysing human resource performance
Cards in this deck (8)
- 1What are the two main performance indicators used to measure employee performance?Labour turnover and labour productivity
- 2How do you calculate labour productivity ?Output per period /
number of employees per period - 3How do you calculate labour turnover?Employees leaving per year /
average number of staff x100 - 4List some factors that affect labour turnoverpoor recruitment and selection procedure(choose wrong employee for job), ineffective motivation and lower wage levels in comparison to competitors, more local vacancies elsewhere, better transport links so more job choices.
- 5What are the negative consequences of high labour turnover?Cost of recruitment and training, time taken for new recruits to adapt to firm and its culture and those loss of productivity during this time period.
- 6What are the positive effects of high labour turnover ?New ideas into business, specific skilled workers can be employed and new ways of solving problems can be identified.
- 7How do you work out labour retention rates ?Staff not leaving (retained) / average number of staff employed each year x100
- 8What is meant by benchmarking?measuring yourself against the best or average businesses in your industry
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- A level Business Studies (Decision making to improve human resource performance ) Flashcards on Analysing human resource performance , created by Elizabeth Hallam on 17/01/2018.
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- Elizabeth Hallam
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