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Flashcards

Marketing Research and Support Systems

Kathleen Keller Strategic Marketing 9-12 English 12 cards

Cards in this deck (12)

  1. 1Everyday information about developments in the marketing environment that managers use to prepare and adjust marketing plans.Marketing Information
  2. 2An interactive, flexible computerized information system that enables managers to obtain and manipulate information as they are making decisions.Decision Support System
    (DSS)
  3. 3The creation of a large computerized file of customers' and potential customers' profiles and purchase patterns.Database Marketing
  4. 4The process of planning, collecting, and analyzing data relevant to the marketing decision.Marketing Research
  5. 5Data previously collected for any purpose other than the one at hand.Secondary Data
  6. 6Information that is collected for the first time; used for solving the particular problem under investigation.Primary Data
  7. 7Seven to ten people who participate in a group discussion led by a moderator.Focus Group
  8. 8A closed-ended question designed to measure the intensity of a respondent's answer.Scaled-Response Question
  9. 9A research method that relies on four types of observations: people watching people, people watching an activity, machines watchiung people, and machines watching an activity.Observation Research
  10. 10The study of human behavior in its natural context; involves observation of behavior and physical setting.Ethnographic Research
  11. 11A method a researcher uses to gather primary data.Experiment
  12. 12A subset from a larger population.Sample

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final review for strategic marketing
Created by
Kathleen Keller
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