Configuration Management

Configuration Management

1. People

   • Stakeholders

2. Tools

   • Remedy
     • CI Types
       • Platforms
       • Naming standards
       • Hardware
       • Software
         • Licences
       • services
   • Discovery

3. Processes

   • Inventory Mgmt
     • Existing
       • Known
       • Unknown
     • New
   • Change & Release
   • Project
     • Checklist
     • Service Acceptance Criteria
   • Incident
   • Contracts
   • Capacity