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Flashcards

Marketing RISP - Syllabus Points

Michael Duck Business Studies Higher School Certificate(HSC ) English 4 cards

Cards in this deck (4)

  1. 1RolesStrategic role of marketing goods and services
    Interdependence with other key business functions
    Production, selling, marketing approaches
    Types of markets – resources, industrial, intermediate, consumer, mass, niche
  2. 2InfluencesFactors influencing customer choice – psychological, sociocultural, economic, government
    Consumer laws
    Deceptive and misleading advertising
    Price discrimination
    Implied conditions
    Warranties
    Ethical – truth, accuracy and good taste in advertising, products that may damage health, engaging in fair competition, sugging
  3. 3ProcessSituational analysis – SWOT, Product Life Cycle
    Market research
    Establish market objectives
    Identify target markets
    Develop marketing strategies
    Implementation, monitoring and controlling – develop a financial forecast; comparing actual and planned results, revising the marketing strategy
  4. 4StratagiesMarket segmentation, product/service differentiation and positioning
    Products – goods and/or services
    Branding
    Packaging
    Price including pricing methods – cost, market, competition-based
    Pricing strategies – skimming, penetration, loss leaders, price points
    Price and quality interaction
    Promotion
    Elements of the promotion mix – advertising, personal selling and relationship marketing, sales and promotions, publicity and public relations
    Place/Distribution
    Distribution channels
    Channel choice – intensive, selective, exclusive
    Physical distribution issues – transport, warehousing, inventory
    People, Processes and Physical Evidence
    E-marketing
    Global Marketing
    Global branding
    Standardisation
    Customisation
    Global pricing
    Competitive positioning

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Description
The Roles, Influences, Strategies and Process of Marketing as per the Syllabus
Created by
Michael Duck
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