Knowledge Workers and Productivity

Start with knowledge work

Begin with the Knowledge Work mind map that refers to Peter Drucker. It brings together the question “What is the task?” with autonomy, innovation, learning and teaching. It also introduces quality and the idea of a knowledge worker as an asset.

For a different view, the notes created from a Knowledge Work mind map cover the background and value of knowledge work, as well as managing it. They also touch on knowledge employment and the contrast between industrial and post-industrial work. Use the notes alongside the map to see how the ideas are organized in each format.

Compare the maps

Nature of a Knowledge Worker is a useful next step. It brings together continuous learning and teaching, autonomy, innovation, and the quality of output compared with quantity. Compare those points with the opening Knowledge Work map and note the ideas that appear in both.

Another map on the nature of knowledge work focuses on managing oneself and taking personal responsibility. A separate map asks what knowledge workers are and includes information, creativity, innovation and intellectual property. Looking across the maps can help you connect these descriptions with the productivity questions on the page.

Use the resources together

The page also includes a flashcard deck. Use it alongside the maps as another way to study the material. There are no quizzes listed here, but a free GoConqr account lets you make your own quiz from the points you want to check. Keep a map nearby to review the connections between those points.

This topic is part of the Knowledge Management unit in Business administration and management (incl. project management). The resources give you a way to study knowledge work and productivity within that unit. Choose a map and follow the ideas that interest you.