16301843
Descripción
Test por Maysie Hewitt, actualizado hace más de 1 año
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Creado por Maysie Hewitt
hace más de 5 años
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Pregunta 1
Pregunta
The development of HR management was slowed and in many ways inhibited by World War II
Respuesta
- True
- False
Pregunta 2
Pregunta
State and federal laws have reduced the need for and slowed the growth of HR activities
Respuesta
- True
- False
Pregunta 3
Pregunta
The increasing costs of turnover have led managers to take more interest in HR management
Respuesta
- True
- False
Pregunta 4
Pregunta
As a general rule, HR activities should not be created unless they contribute to the effectiveness of the organization
Respuesta
- True
- False
Pregunta 5
Pregunta
The appropriate role for an HR department is to fill an advisory role; it is wrong for the human resource department to restrict or control the activities of other departments
Respuesta
- True
- False
Pregunta 6
Pregunta
Line managers and staff specialists agree that when conflict exists between them, it is because the line managers resist new ideas
Respuesta
- True
- False
Pregunta 7
Pregunta
The responsibility for performance evaluation is generally a shared responsibility between the HR department and line managers, while recruiting is primarily the responsibility of the HR department alone
Respuesta
- True
- False
Pregunta 8
Pregunta
The Hawthorne Studies had serious methodological weaknesses; nevertheless, they had an enormous influence on management and human resources
Respuesta
- True
- False
Pregunta 9
Pregunta
The major difference between personnel mgmt and HR mgmt is that
Respuesta
-
HR mgmt focuses more on training and development
-
only personnel mgmt includes the functions of compensation and benefits
-
in union companies it is called personnel mgmt while nonuniom companies call it HRM
-
there are no real differences, the terms are synonymous
Pregunta 10
Pregunta
Several factors have contributed to the growing importance of HR functions. Which of the following have not contributed?
Respuesta
-
mgmt has more disposable time to perform HR activities
-
greater legislation
-
the need for consistent treatment
-
greater sophistication of HR functions
-
growing cost of HR problems
Pregunta 11
Pregunta
Which of the following is not one of the basic roles for the HR department?
Respuesta
-
cost/savings analysis role
-
control role
-
advisory or counseling role
-
service role
Pregunta 12
Pregunta
When the HR department places hiring quotas on another department to achieve affirmative action goals, it is exercising its __________ role.
Respuesta
-
cost/savings analysis
-
control
-
advisory or counseling role
-
service role
Pregunta 13
Pregunta
When the HR department conducts an orientation training program it is fulfilling its ________ role.
Respuesta
-
cost containment
-
control
-
advisory or counseling role
-
service
Pregunta 14
Pregunta
Which of the following is not a major HR objective?
Respuesta
-
profit/cost containment
-
better service to society
-
social responsibility
-
organizational effectiveness
-
more extensive record-keeping and reporting
Pregunta 15
Pregunta
HR policies are useful primarily because:
Respuesta
-
they reduce product costs
-
they increase product quality
-
they represent written justifications for treating one group of employees differently than another group
-
they guide HR actions and help managers make more rapid and consistent decisions
-
they satisfy federal laws
Pregunta 16
Pregunta
HR policies are typically formed
Respuesta
-
under the direction of top mgmt with input from others
-
by the HR manager
-
by the constitution and bylaws of each corporate charter
-
by a combination of state and federal laws
Pregunta 17
Pregunta
Which of the following best describes what is meant by the term "HR policy"
Respuesta
-
a specific procedure that must be followed by the HR department
-
a general guide to decision making about an HR issue
-
a generally accepted HR practice
-
top management's philosophy about the responsibilities of the HR department
Pregunta 18
Pregunta
Employee handbooks should avoid calling full-time employees *permanent* employees because
Respuesta
-
part-time employees are excluded
-
unions have objected to the label
-
courts have interpreted it to be an implied promise
-
managers lose flexibility in making job assignments
-
none of the above: employees should be called permanent employees
Pregunta 19
Pregunta
Which of the following functions is not considered a major HR function?
Respuesta
-
staffing
-
advertising
-
compensation
-
training and development
-
employee safety and health
Pregunta 20
Pregunta
Which of the following is not a major HR function?
Respuesta
-
employment
-
compensation
-
HR research
-
employee relations
-
strategic planning
Pregunta 21
Pregunta
Which of the following was the most significant benefit of the factory system that existed a century ago?
Respuesta
-
they were safe and free from accidents
-
they provided a steady 8 hour-a-day job
-
they were productive and produced many basic goods
-
they were well-lit, warm, and comfortable
-
they provided highly enriched and satisfying jobs
Pregunta 22
Pregunta
Before 1930, the typical length of the work week was
Respuesta
-
only 20-30 hours
-
between 35 and 42 hours
-
between 45 and 50 hours
-
usually over 50 hours and sometimes over 80 hours
-
about 44 hours in factories and about 48 hours on the farms
Pregunta 23
Pregunta
The movement that started in the late 1800s which focused on finding the most efficient way to perform a task, economic incentives, and time-and-motion studies was called
Respuesta
-
industrial federalism
-
economic tailorism
-
scientific management
-
industrial resolution
-
piece-rate incentives
Pregunta 24
Pregunta
The Hawthorne Studies (1924-1933) concluded that productivity was influenced by:
Respuesta
-
human relations, especially friendly supervision and an informal work group
-
piece-rate incentives
-
changes in the design of work
-
all of the above
-
piece-rate incentives AND changes in the design of work
Pregunta 25
Pregunta
The army alpha and tests and Walter Scott's man-to-man rating scale methods of performance evaluation were part of which early movement?
Respuesta
-
scientific management
-
industrial psychology
-
human relations
-
employee relations
-
military HR placement
Pregunta 26
Pregunta
A person who has a broad knowledge of all the HR functions and how they interact with other divisions of an organization is called:
Respuesta
-
a specialist
-
a lieutenant
-
a generalist
-
an executive
Pregunta 27
Pregunta
The average number of employees in an HR department relative to the company's total employment is about:
Respuesta
-
1:50
-
1:100
-
1:250
-
1:500
Pregunta 28
Pregunta
The average cost of operating an HR department is about _________ percent of the company's
Respuesta
-
.5
-
1.0
-
1.5
-
2.5
-
5.0
Pregunta 29
Pregunta
To become a certified HR manager requires a combination of
Respuesta
-
passing a test and taking a college HR course
-
passing an exam and gaining work experience
-
obtaining a college degree and letters of reference
-
paying a fee and passing a college HR course
-
obtaining a college degree and letters of reference and paying a fee and passing a college HR course
Pregunta 30
Pregunta
The voluntary agreement between an employee and an organization regarding the conditions of employment is called:
Respuesta
-
a labor contract
-
a labor agreement
-
an employment exchange
-
a binding contract
Pregunta 31
Pregunta
In the inducements-contributions balance, the inducements refer to:
Respuesta
-
wages and salaries
-
company benefits
-
dedicated work
-
knowledge and skill of the employee
-
wages and salaries and company benefits
Pregunta 32
Pregunta
The essential contributions that an organization requires of its members include dependable performance, dependable attendance, and __________.
Respuesta
-
college education
-
social security number
-
clearance by the Department of Labor
-
spontaneous and innovative behaviors
-
participation in the employee benefit program
Pregunta 33
Pregunta
Which of the following is an illustration of unintentional organizational abuse?
Respuesta
-
Karen's locker was searched without her permission
-
Jim was told to lie to a supplier and say a check was in the mail
-
Carl faithfully sorted and filed invoices for 12 years without taking a vacation but was terminated when the operation was computerized
-
Carlos fell in love with a co-worker and their romance resulted in his wife leaving him
-
Because of a soft market, all of the copper workers were required to accept wage reductions
Pregunta 34
Pregunta
The best strategy for protecting employees from unintentional organizational abuse is
Respuesta
-
eliminating the bureaucracy in organizations
-
providing alternative job opportunities
-
teaching employees how to protect themselves
-
hiring new managers who are more ethical
Pregunta 35
Pregunta
Strategy refers to measurable goals, and when they are not measurable there is no strategy
Respuesta
- True
- False
Pregunta 36
Pregunta
Complex environments create greater environmental uncertainty than simple environments
Respuesta
- True
- False
Pregunta 37
Pregunta
A formal performance appraisal program would be more appropriate in a flexible organization than in an institutional organization
Respuesta
- True
- False
Pregunta 38
Pregunta
High inflation and high interest rates tend to increase unemployment
Respuesta
- True
- False
Pregunta 39
Pregunta
Social programs such as environmental protection and energy conservation have increased productivity rates
Respuesta
- True
- False
Pregunta 40
Pregunta
Recruiting costs are generally higher during periods of low unemployment
Respuesta
- True
- False
Pregunta 41
Pregunta
The interests of stockholders/owners are often inconsistent with the interests of customers/clients and they create conflicting demands on the personnel policies of a company
Respuesta
- True
- False
Pregunta 42
Pregunta
Which of the following is least descriptive of strategy?
Respuesta
-
it identifies the mission and goal of the organization
-
it specifies objective performance criteria and is measurable
-
it defines the action plans the organization intends to follow
-
it has a long-term focus beyond the immediate horizon
-
it recognizes the impact of environmental forces
Pregunta 43
Pregunta
Two variables that have the greatest impact on the stability of an organization's environment are the complexity of the environment and
Respuesta
-
the rate of inflation
-
the growth in the labor force
-
the style of leadership
-
the rate of change
-
management's expectations
Pregunta 44
Pregunta
A compensation system that consists of team incentives based on team performance is most appropriate for what kind of organization?
Respuesta
-
institutional
-
flexible
-
entrepreneurial
-
proprietorship
-
bureaucratic
Pregunta 45
Pregunta
As a result of high unemployment levels
Respuesta
-
absenteeism and turnover increase
-
employees are more inclined to demand higher wages
-
commitment to the company declines
-
recruitment is easier
-
the number of grievances increases
Pregunta 46
Pregunta
Which of the following is true about productivity?
Respuesta
-
it is the total amount of goods produced
-
it affects the job evaluation program of an organization
-
it may increase but not decrease
-
it refers to the average amount produced per employee hour
Pregunta 47
Pregunta
Changes in real compensation are most closely tied to changes in
Respuesta
-
inflation
-
consumer price index
-
productivity
-
size of labor force
-
economic competition
Pregunta 48
Pregunta
Which of the following would not contribute to an increase in productivity?
Respuesta
-
automation
-
new technology
-
training and development
-
environmental protection programs
Pregunta 49
Pregunta
An HR strategy that focuses on providing basic education and skill acquisition is most appropriate for a generic business strategy that is focused on
Respuesta
-
retrenchment
-
cost reduction
-
economic growth
-
improving quality
-
new technology
Pregunta 50
Pregunta
If an organization's generic strategy focuses on cost reduction, the most appropriate HR strategy is
Respuesta
-
eliminating unnecessary positions
-
recruiting top college graduate
-
motivating employees with merit pay
-
improving the employee complain system
-
campaigning to eliminate the union
Pregunta 51
Pregunta
Which of these organizational characteristics has the least impact on defining an organization's culture?
Respuesta
-
slogans
-
ceremonies
-
symbols
-
stories
-
profitability
Pregunta 52
Pregunta
Which HR practice will most likely create a supportive/participative organizational culture?
Respuesta
-
a profit-sharing plan and pay-for-performance incentives
-
top-level HR planning
-
a promotion policy that focuses on external hiring
-
a safety program containing a complete list of safety rules
-
a pay security program that keeps salary information confidential
Pregunta 53
Pregunta
An OD intervention refers to
Respuesta
-
a new organizational social system
-
a series of planned activities designed to improve organizational functioning
-
a change in the technological structure
-
the adoption of new technology
-
the development of a new discovery in the product mix
Pregunta 54
Pregunta
In general, task specialization usually
Respuesta
-
increases productivity and efficiency
-
increases alienation and boredom
-
decreases training time
-
all of the above
Pregunta 55
Pregunta
Allowing employees to determine their own work hours subject to limits is called
Respuesta
-
variable scheduling
-
flextime
-
alternative work structuring
-
job sharing
-
autonomous scheduling
Pregunta 56
Pregunta
Which of the following is not one of the advantages of permanent part time employment?
Respuesta
-
some people don't like to work full time
-
reduced supervisory responsibility
-
greater flexibility in hiring employees to meet erratic work requirements
-
work can be adjusted to fit the problems of declining health
-
more conductive to the non-work demands of mothers and students
Pregunta 57
Pregunta
Research on the effects of job sharing suggest that
Respuesta
-
productivity and satisfaction increase while absenteeism and turnover decrease
-
satisfaction is increased but productivity declines
-
absenteeism, turnover, and job satisfaction are increased, but productivity is not affected
-
job satisfaction improves, but nothing has been consistently found regarding other variables
-
the results have been mixed and no consistent conclusions can be stated
Pregunta 58
Pregunta
Studies evaluating job sharing indicate that in most instances there is
Respuesta
-
decreased productivity
-
higher absenteeism and tardiness
-
greater training costs
-
all of the above
-
none of the above
Pregunta 59
Pregunta
Which of the following is an important goal of quality of work life programs?
Respuesta
-
to create a more democratic organization
-
to achieve greater returns to stockholders by reducing labor costs
-
to create greater job security
-
all of the above
-
to create a more democratic organization and to create greater job security
Pregunta 60
Pregunta
Which of the following topics would be the most likely topic for discussion in a labor management committee meeting?
Respuesta
-
the grievance of a new employee
-
productivity improvements to avoid the closing of the plant
-
wage increases
-
preparations for the next collective bargaining session
-
designing a new benefit package
Pregunta 61
Pregunta
A group of workers which meets on a regular basis to develop new production procedures and ways to improve the quality of the product is called
Respuesta
-
a labor management committee
-
quality control circle
-
autonomous work team
-
shared suggestion team
-
management representative group
Pregunta 62
Pregunta
One of the chief defining characteristics of TQM is
Respuesta
-
safety rules
-
piece-rate incentives
-
continuous improvement
-
delegation of results
-
new technology
Pregunta 63
Pregunta
Benchmarking typically involves performance comparisons with
Respuesta
-
previous year's performance
-
goal-setting for this year
-
industry averages
-
industry leaders
-
international companies
Pregunta 64
Pregunta
A HR audit is specifically designed to assess
Respuesta
-
the effectiveness of the recruiting and selection process
-
the training and development of employees
-
the HRM department
-
the overall productivity of employees
-
how productive the company is in terms of a cost/benefit analysis
Pregunta 65
Pregunta
In HR accounting, the historical or acquisition cost, of acquiring human resources is called
Respuesta
-
outlay cost
-
replacement cost
-
recruiting costs
-
total staffing outlay
-
turnover efficiency cost
Pregunta 66
Pregunta
In HR accounting, the cost of recruiting, hiring, and training a totally new work force is called the
Respuesta
-
outlay cost
-
replacement cost
-
recruiting costs
-
total staffing outlay
-
turnover efficiency cost
Pregunta 67
Pregunta
A sensitive instrument for measuring job satisfaction which uses adjective pairs is called
Respuesta
-
sematic differential
-
paired comparison
-
v-sort
-
matched pairs method
-
staffing loss ratio
Pregunta 68
Pregunta
Which of the following is an example of involuntary absenteeism?
Respuesta
-
attending a son's graduation
-
missing the bus
-
a heavy snowstorm which closes the roads
-
hangover
Pregunta 69
Pregunta
Turnover is calculated by dividing ___________ times 100 by the average number of employees on the payroll during the month.
Respuesta
-
layoffs during the month
-
quits during the month
-
voluntary separations during the month
-
total separations during the month
-
total separations during the month except for layoffs
Pregunta 70
Pregunta
Two variables most significantly related to turnover are
Respuesta
-
job dissatisfaction and routine jobs
-
job dissatisfaction and poor supervision
-
absenteeism and tardiness
-
job dissatisfaction and unemployment levels
-
production standards and competing job offers
Pregunta 71
Pregunta
An illustration of a strategic HR activity is
Respuesta
-
creating an employee suggestion system to support a new quality initiative
-
rotating members of a quality improvement committee to give more members a chance to participate
-
increasing the reward for employee suggestions that are selected by $25
-
publishing in a company newsletter the names and ideas of employees who submit useful suggestions
Pregunta 72
Pregunta
The ideal statistic a hiring manager should use for combining four selection criteria into a single weighted composite is
Respuesta
-
standard deviation
-
tests of significance
-
analysis of variance
-
regression analysis
Pregunta 73
Pregunta
To evaluate employee attitudes regarding a compressed workweek, an HR manager administered a questionnaire to two groups. One group using the usual 5/8 schedule and one group using the 4/10 schedule. The mean scores for both groups were the same, but the manager thinks the mean fails to show that the employees in the 4/10 group either love or hate the new schedule. What statistic should be compared to confirm this decision?
Respuesta
-
median
-
mode
-
standard deviation
-
t-test or analysis of variance
Pregunta 74
Pregunta
A research instrument that measures what is supposed to measure is said to be
Respuesta
-
reliable
-
valid
-
accurate
-
dependable
Pregunta 75
Pregunta
Which of the following is the best research design for evaluating a training program?
Respuesta
-
pre-test/post-test design using an experimental group and a control group
-
case study
-
solomon four-group design
-
pre-test/post test comparison using one group
Pregunta 76
Pregunta
Which kind of firm is most extensively involved in international business?
Respuesta
-
multinational enterprises
-
global firms
-
import-export firms
-
firms that have international partners
Pregunta 77
Pregunta
Which of the following is characteristic of a transactional leader?
Respuesta
-
vision of the future
-
mission statements
-
contingent pay
-
alignment of policies
Pregunta 78
Pregunta
A leader who stresses standard procedures, schedules the work to be done, and assigns subordinates to particular tasks is high on
Respuesta
-
initiating structure
-
consideration
-
leader reward behavior
-
personally punishing leader behavior
Pregunta 79
Pregunta
Deontology defines right according to
Respuesta
-
what is best for society
-
what is best for each individual
-
what is fair and just
-
what will harm versus help people
Pregunta 80
Pregunta
Why is the potential for organizational abuse greater when companies promise to take care of their people?
Respuesta
-
because companies cannot control the economy and people's security may be misplaced
-
because the companies make false promises that they do not intend to keep
-
because the leaders who make the decisions are not honorable
-
because the organization does not have a heart, mind, soul, or memory
Pregunta 81
Pregunta
A statement that explains why an organization exists, how it contributes to society, and which values guide its actions is called
Respuesta
-
a mission statement
-
a strategy
-
an organizational policy
-
a public release
Pregunta 82
Pregunta
The three major approaches to achieving long-term competitive advantages are cost leadership,
Respuesta
-
quality, and product efficiency
-
resource acquisition, and market share
-
cost containment, and cost sharing
-
differentiation, and focus
Pregunta 83
Pregunta
A useful model for analyzing the profit potential of a firm within its industry is called the
Respuesta
-
strategy management model
-
five forces model
-
environmental scanning outline
-
resource allocation plan
Pregunta 84
Pregunta
One of the primary consequences of intense economic competition on HRM is
Respuesta
-
companies are forced to revise their job descriptions
-
job enrichment programs have to be suspended
-
fewer financial rewards are offered except in the most successful firms
-
technological advances are reduced and the use of technology decreases
Pregunta 85
Pregunta
Which decade had the highest average birthrate?
Respuesta
-
1910s
-
1930s
-
1950s
-
1970s
Pregunta 86
Pregunta
A small start-up software company realizes that the technology skillsets of newly hired programmers are more advanced than the existing programmers' skillsets. Recognizing the constant business need for these evolving, state-of-the-art skillsets, which is the best workforce development strategy to implement?
Respuesta
-
Offer new hires shorter-term contracts to allow for a continual hiring of programmers with the most up-to-date skills.
-
Partner with a local community college to offer programmers the opportunity to update their skillsets.
-
Design a rigorous in-house training program to get longer-tenured programmers up to speed with the newer programmers.
-
Perform a job redesign for the existing employees that will not require new, updated skills.
Pregunta 87
Pregunta
Which hands-on training method best allows an onboarding manufacturing employee to practice his job in a risk-free setting?
Respuesta
-
Role play
-
Apprenticeship
-
Simulation
-
Team training
Pregunta 88
Pregunta
An HR manager has been asked to design a training program for the company. Which HR metric should be considered first in designing the program?
Respuesta
-
Total costs for training
-
Average tenure of employees
-
Performance quality of one-year employees
-
Percentage of employees with a career plan
Pregunta 89
Pregunta
A valued employee arrives 15 minutes late for work without explanation. Using the company's positive approach to discipline, which action should be taken to course-correct the employee’s tardiness?
Respuesta
-
Final warning
-
Verbal caution
-
Written reprimand
-
Counseling
Pregunta 90
Pregunta
An HR director believes it is important that managers take more responsibility for performance appraisals. Which responsibility should the HR director assign specifically to the managers?*
Respuesta
-
Train staff to use performance system
-
Design appraisal system
-
Identify development areas
-
Track timely receipt of appraisals
Pregunta 91
Pregunta
Which is a significant benefit of recruiting from internal sources?*
Respuesta
-
Provides a continuous pool of applicants
-
Minimizes inflated expectations about the job
-
Employees will all be of the existing mindset
-
Innovation increases with each infusion of new talent
Pregunta 92
Pregunta
Scenario Background
A company determines they will close their secondary manufacturing unit to move the operation to the business headquarters. They determined 70 new positions will need to be filled to support this effort. The CEO wants the transition to take place over a three-month period.
The CEO asked the HR director to support this new staffing need. Which is the best action for HR to take first to begin supporting this initiative?
Respuesta
-
Identify a recruiting firm to attract talent to fill the new positions.
-
Survey employees to gauge interest in relocating to company headquarters.
-
Review job descriptions and total rewards structure to align them with staffing goals.
-
Identify employees unwilling to relocate so they can convey historical knowledge to new hires.
Pregunta 93
Pregunta
Scenario Background
A company determines they will close their secondary manufacturing unit to move the operation to the business headquarters. They determined 70 new positions will need to be filled to support this effort. The CEO wants the transition to take place over a three-month period.
A month after the move, many of the relocated staff threaten to quit. HR conducts a survey and discovers three main causes of dissatisfaction: higher cost of living, unaffordable housing, and low-rated schools. Which is the best course of action for HR to endorse to leadership to prevent departures?
Respuesta
-
Create a program for leadership to provide resources to assist staff.
-
Reveal the long-term growth strategy to promote staff buy-in.
-
Recommend leadership to focus on the biggest obstacle to retention.
-
Advise leadership to offer incentives to retain high-performing staff.
Pregunta 94
Pregunta
Scenario Background:
In the past two years, a company has been acquired by two different organizations. Each acquisition resulted in multiple layoffs; one even included the CEO being terminated. For a while, the morale of the remaining employees was very low because they had worked with some of the laid-off employees for years. To help increase morale the company re-evaluated their total rewards structure to be more beneficial to all employees.
Many employees suffer anxiety because of the increased workload and the fact their long-time friends are gone while they remain. Which is the most important first step for the HR director to take to mitigate the effects of survivor syndrome being experienced by remaining employees?
Respuesta
-
Offer one-to-one career coaching so employees can manage increased workload.
-
Communicate with employees to acknowledge that management is aware employees are struggling and intends to help.
-
Invite a representative of the employee assistance program (EAP) to a town hall meeting to review EAP benefits for all employees.
-
Encourage department heads to actively increase individual recognition of employee contributions to the business.
Pregunta 95
Pregunta
Scenario Background:
In the past two years, a company has been acquired by two different organizations. Each acquisition resulted in multiple layoffs; one even included the CEO being terminated. For a while, the morale of the remaining employees was very low because they had worked with some of the laid-off employees for years. To help increase morale the company re-evaluated their total rewards structure to be more beneficial to all employees.
The VP of research and development asks for HR’s help resolving pay discrepancies, discovered during due diligence, among the senior engineers. The staff has been discussing this frequently and it is now affecting the team. Which is the best way for HR to reassure the employees?
Respuesta
-
Promise employees that everyone will be compensated fairly and equitably within 90 days.
-
Analyze the competitive market, related compensation philosophies and strategy to implement a new pay program.
-
Tell the company to adopt the higher of the two salary structures then adjust everyone's salary based on experience, education, and work assignments.
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Make a commitment that a comprehensive review of pertinent issues will be swiftly concluded.
Pregunta 96
Pregunta
Which test most effectively identifies potential high-performing leaders in a collaborative work environment?
Respuesta
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Psychomotor
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Emotional intelligence
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Personality
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Work sample
Pregunta 97
Pregunta
Recently, HR has received complaints about the fairness of the CEO's compensation. Which should the HR manager do first to ensure that the executive compensation practices of the company are fair?
Respuesta
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Determine which objectives are being used to evaluate executives.
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Identify the rewards being offered to incentivize long-term goals.
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Analyze the company culture and compensation structure history.
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Confirm the plan is balanced with long-term and short-term incentives.
Pregunta 98
Pregunta
Which incentive plan is most likely to cause frustration to higher-performing employees?
Respuesta
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Piecework
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Profit sharing
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Behavioral encouragement
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Gain sharing
Pregunta 99
Pregunta
Which is the best way to address the lack of diversity within organizational units?
Respuesta
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Consult legal to mitigate discrimination claims in hiring.
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Implement incentives to employees for candidate referrals.
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Confirm that recruiters incorporate diversity policy into the recruitment process.
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Develop a diversity initiative with targeted hiring objectives.
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