6479691
Descripción
Test por hoora honardoust, actualizado hace más de 1 año
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Creado por hoora honardoust
hace más de 7 años
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Pregunta 1
Pregunta
Fill blank parts in picture with appropriate Phrase.
Respuesta
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See And Hear
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Tell a Story
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Ask
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Feel
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perceive
Pregunta 2
Pregunta
How they responded in crucial conversation?
Respuesta
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with silence & violence
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with violence
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with silence
Pregunta 3
Pregunta
Mach each of CPR skill part with its explanation.
Respuesta
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Pattern
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Relationship
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Content
Pregunta 4
Pregunta
When we say "you seem reluctant. Are you sure you're OK with it?", we use which part of "AMPP" Skill?
Respuesta
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Paraphrase
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Prime
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Mirror
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Ask
Pregunta 5
Pregunta
When we say "Why would a reasonable, rational, decent person do this?", we tell "Victim" story.
Respuesta
- True
- False
Pregunta 6
Pregunta
State Your path:
[blank_start]Share[blank_end] your facts.
[blank_start]Tell[blank_end] your story
[blank_start]Ask[blank_end] for others' paths
[blank_start]Talk[blank_end] tentatively
[blank_start]Encourage[blank_end] testing
Respuesta
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Share
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Tell
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Ask
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Talk
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Encourage
Pregunta 7
Pregunta
check sentences which referred to silence mode in crucial conversation.
Respuesta
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At times i avoid situations that might bring me into contact with people i'm having problems with.
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sometimes when people bring up a touchy or awkward issue I try to change the subject.
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When others make points that seem stupid to me, I sometimes let them know it without holding back at all.
Pregunta 8
Pregunta
How we should restore safety in each situation?
Respuesta
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Apologize
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Create Mutual Purpose
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Contrast
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Tell A Story
Pregunta 9
Pregunta
Which one of these is "Fact"?
Respuesta
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Always you are late because you love sleeping.
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Your entrance time report shows always you are late.
Pregunta 10
Pregunta
Feel blank parts in Crucial Conversation model.
Respuesta
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start with Heart/ Master My Stories
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STATE My Path
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Learn to Look/ Make it Safe
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Who does What by When Follow up
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