Fichas
Communication Final
Fichas del conjunto (24)
- 1CommunicationIs about using messages to generate meanings.
- Is complex process through which we express, interpret and coordinate messages w/others to create shared meaning, carry out relationships, etc. - 2Context1. Physical: location
2. Social: relationship
3. Historical: With you and the person you had
4. Psychological: feelings
5. Cultural: values, tradition, beliefs - 3Model of Communication1. Sending and Receiving
2. Noise and Environment
3. Channels: the medium through which messages are exchanged
4. Meanings exist - 4Communication Competence1. Repertoire
2. Adaptability
3. Ability to Perform Skillfully
4. Involvement
5. Empathy/Perspective Taking
6. Cognitive Complexity
7. Self-monitoring: paying attention to own behavior - 5Collectivism Culturefeel loyalties and obligations to an in-group
- Group membership
- Extended family - 6Individualistic Cultureview their primary responsibility as helping themselves.
- What they do
- Take care of themselves and immediate family - 7Power Distancethe degree to which members of a society accept an unequal distribution of power
1. Lower power:
a. Minimizing distinction b/w various social classes.
i. Rich and poor, educated and uneducated.
2. High power
a. Obey their parents and authority.
b. Korea having different names for parents
c. Stricter at work - 8Autonomy vs ConnectionNeed for independence and intimacy
- 9Novelty vs PredictabilityNeed for more excitement/surprising and knowing the usual
- 10Ethnocentrismattitude that one's own culture is superior to others
-leads to prejudice - 11Steps in Perception ProcessS.O.I.N
1. Selection: needs, interest
2. Organization: arranging stimuli in our brain
3. Interpretation: attaching meaning
4. Negotiation: influence each other - 12Reference Groupscomparing ourselves to certain groups
ex. comparing to thin models - 13Self-Fulfilling ProphecyYou're influenced on what other people say about you
-"you're stupid" - 14Self-Serving Bias-blame external forces if you perform poorly
-credit ourselves when we behave well - 15Group Development Stages1. Forming:testing, orientation
2. Storming: Conflict, power plays
3. Norming: collaboration
4. Performing: Harmony
5.Adjourning: goal accomplishment - 16Steps in Group Problem Solving1.Identify problem
2. Analyze the problem
3. Determine Criteria
4. Identify Possible Solutions
5. Evaluate Solutions & Decide
6.Implement the Solution - 17perceptual Schemacognitive frameworks that allow us to give order to the information we have selected
- 18Divergencespeaking in a way that emphasizes their differences
- 19Types of families-Nuclear: 2 parents w/children
-single parent
-extended: aunts, uncles, god parents
-blended: 2 families come together
-mixed: interracial, culture - 20Decision Making in Families1. Protective families
2. Consensual families
3. Pluralistic families
4. Laissez families - 21Conflict Management Styles1. Withdrawing/Avoiding
2. Accomodating
3. Forcing/Competing
4. Compromising
5. Collaborating - 22Dynamic Relationship1.Initiating
2. Experimenting
3.Intensifying
4. Integrating
5. Bonding
6. Differentiating
7. Circumscribing
8.stagnating
9.Avoiding
10. Terminating - 23Kinesicsbody motion
- 24Euphemismsa polite expression but might be taken differently in a different place
Información
- Descripción
- 218 Communication Fichas sobre Communication Final, creado por Dyan Hillman el 15/03/2016.
- Creado por
- Dyan Hillman
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