HUMAN RESOURCES

HUMAN RESOURCES

1. ROLE

   • Strategic
   • Interdependance
   • Outsourcing
     • HR functions
     • using contractors
       • domestic
       • global

2. INFLUENCES

   • Stakeholders
     • employers
     • employees
     • employer associations
     • unions
     • government organisations
     • society
   • Legal (the current legal framework)
     • the employment contract
       • common law (rights & obligations of employers and employees)
       • minimum employment standards
       • minimum wage rates
       • awards
   • Economic
   • Technological
   • Social
     • changing work patters
     • living standards
   • Ethics and Corporate Social Repsonsibility

3. PROCESSES

   • Acquisition
   • Developement
   • Maintenance
   • Separation

4. STRATEGIES

   • Leadership Style
   • Job Design
     • general or specific tasks
   • Recruitment
     • internal or external
     • general or specific skills
   • Training and Development
     • current or future skills
   • Performance Management
     • developmental or administrative
   • Rewards
     • monetary or non-monetary
     • individual or group
     • performance pay
   • Global
     • costs
     • skills
     • supply
   • Workplace Disputes
     • Resolution
       • negotiation
       • mediation
       • grievance procedures
       • involvement of courts and tribunals

5. EFFECTIVENESS

   • Indicators
     • corporate culture
     • benchmarking key variables
     • changes in staff turnover
     • absenteeism
     • accidents
     • levels of disputation
     • worker satisfaction