COM 101: A First Look

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COM 101: A First Look

Communication Models: 3 types

1. Action (1-way linear)

2. Interaction (2-way linear)

3. Transaction (2-way simultaneous)

Constituents

Source

The party with a thought that he/she wishes to convey

Receiver

The party who will decode or interpret the idea being conveyed

Encode

The process of converting the idea into a language or gesture to be received

Decode

The process of interpreting a received idea

Feedback

Refers to various verbal or nonverbal responses by the receiver to the message

Context

Situational aspects of the conversation that may influence responses.

Channel rich contexts: Environments that incorporate multiple communication channels at once, such as a face-to-face conversation where visual cues such as facial expressions and gestures.

Channel-lean contexts: Environments that use fewer channels, such as a Twitter post.

Noise

Noise refers to anything that may impede or interfere with the receiver's ability to attend to a message. There are 3 major types:

Physical: Literal noise such as background conversations in an office

Psychological: Concerns on the receiving party's mind that may interfere with their ability to attend to the message

Physiological: Factors such as hunger and fatigue

Characteristics of Communication

Relies on multiple channels

Passes through perceptual fibers

People give communication its meaning

Has literal meanings and relational implications

Sends both intentional and unintentional messages

Governed by rules

Content dimensions refer to the literal meaning