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Flashcards

consumer behaviour - group influence

Tim Lutjens Consumer Behaviour Bachelors English 10 cards

Cards in this deck (10)

  1. 1influences on consumer behaviourmarketing mix influences
    sociocultural influences
    situational influences
    persona/psychological influences
  2. 2influencesinformational influence: information provided by others
    utilitarian influence: willingness to accept other opinion
    value-expressive influence: use choice to express values consistent with group
  3. 3reference group influencespublic necessities
    public luxuries
    private necessities
    private luxuries
  4. 4Public necessitiesstrong reference group influence on brand selected
    weak reference group influence on product purchase
  5. 5public luxuriesstrong reference group influence on brand selected
    strong reference group influence on product purchase
  6. 6private necessitiesweak reference group influence on brand selected
    weak reference group influence on product purchase
  7. 7private luxuriesweak reference group influence on brand selected
    strong reference group influence on product purchase
  8. 8power of reference groupsreferent power
    information power
    legitimate power
    expert power
    reward power
    coercive power
  9. 9conformitychange in beliefs/actions in reaction to group pressure
  10. 10—

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https://www.goconqr.com/en/p/4238577-cultural-influences-on-consumer-behaviour-flash_card_decks
Created by
Tim Lutjens
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