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Flashcards

4. Run the project

Tuan Lam PMP Exam Prep Certificate English 75 cards

4. Run the project

Cards in this deck (75)

  1. 1Task #1: acquire and manage project resourcesMeet project requirements
  2. 2Process #27: acquire project team (Executing - HR)Process #27: acquire project team (Executing - HR)
  3. 3Project staff assignments?Documentation of resources assignments
  4. 4Resource calendars?Documentation of resources' availability, schedule constraints (work hours, vacations, holidays...)
  5. 5Types of team?Dedicated: full-time on project
    Part-time: part-time on project
    Partnership: mems from various orgs
    Virtual: geographic distance
  6. 6Negotiation technique?For resources not preassigned
    Build relationship
    Do not ask the best resource if not needed
    Able to show why project needs the specified resources
  7. 7Multi-criteria decision analysis technique?Establish a set of qualifications to evaluate potential members, i.e. skills, availability, experience, location...
  8. 8Halo effect?Rate a member based on his high/low of a specific factor
    i.e.: "Great SSE is also a great PM"
  9. 9Process #28: develop project team (Executing - HR)Process #28: develop project team (Executing - HR)
  10. 10Team performance assessment?Assess the team's effectiveness
  11. 11Stages of team formation?Forming: brought together
    Storming: disagreements
    Norming: relationships
    Performing: efficient & effective
    Adjourning: good bye
  12. 12Personnel assessment tools?Know the individuals to build the team
  13. 13Team building techniques?Build trust, relationships
    Don't view team as resources working 4u
    Through-out activity until closure
    i.e.: create WBS, milestone parties, planning, holiday/birthday celebration...
  14. 14Ground rules?Establish standards and expectations
  15. 15Training?Enhance performance
  16. 16Recognition & rewards?Motivation
  17. 17Process #29: manage project team (Executing - HR)Process #29: manage project team (Executing - HR)
  18. 18No outputs?Yep. Only change requests and updates
  19. 19Powers of the Project manager?Formal (Legitimate): position/title
    Reward: give rewards
    Penalty: punish
    Expert: technical, experience
    Referent: being liked/respected; has connections with higher auth
  20. 20Some leadership styles?Autocratic: ~ directing; top down
    Bureaucratic: follow procedures (details are critical)
    Laissez-faire: leave alone
    Driver: giving direction
  21. 21Main sources of conflicts?Schedule
    Project priorities
    Resources
    Technical opinions
  22. 22Issue log?Used to manage both team and stakeholders
  23. 23Collaborating (Problem solving)?Openly discuss
    Win-win
  24. 24Compromising (Reconciling)?Lose-lose
    (no side gets everything - only something)
  25. 25Withdrawal (avoidance)?Retreat or postpone decision
  26. 26Smoothing (accommodation)?Focus on similarities or agreements
  27. 27Forcing (directing)?Pushing viewpoint to others
  28. 28Project performance appraisal technique?Evaluation of employee performance by those who supervise them
  29. 29Perquisites (perks)?Members receive special rewards, i.e. parking space, traveling package...
  30. 30Expectancy theory?Member believes his effort leads to effective performance and is expected to be rewarded for the accomplishments
  31. 31Motivation theory?"What do people really want?"
    Gain cooperation by knowing what motivate members
    Give the right rewards to the right people
  32. 32McGregor's theory of X and Y?Theory X: people need to be watched
    Theory Y: people want to achieve and can direct their own effort
  33. 33Maslow's hierarchy of needs?Physiological > Safety > Social > Esteem > Self-actualization
  34. 34David McClelland's theory of needs?Achievement: they like challenges & recognition
    Affiliation: they like cooperation; they seek approval instead of recognition
    Power: they like to organize and influence others
  35. 35Herzberg's theory?Hygiene factors: destroy motivation if poor, but not improve motivation if rich
    Motivating agents: responsibility, professional growth, recognition, self-actualization
  36. 36Process #30: Conduct procurement (Executing - Procurement)Process #30: Conduct procurement (Executing - Procurement)
  37. 37Selected sellers?1
  38. 38Aggreements?2
  39. 39Resource calendar?3
  40. 40Change requests?4
  41. 41(Pre) Qualified seller list?Part of OPA
    Speed up the process
  42. 42Advertising?Attract sellers
  43. 43Bidder conference?Answer all seller questions
    Make sure responded prices matches the work
  44. 44Seller proposal?Seller's response to procurement documents
    Price, quote or bid
  45. 45Screening system?Eliminates sellers not meeting minimum requirements
  46. 46Proposal review?Narrow down the list
    Ask selected sellers to make presentations
    Negotiate with selected sellers
  47. 47Weighting system?Use the weighted source selection criteria to score sellers
  48. 48Independent estimates?Compare in-house estimates with proposed price
    Identify differences
  49. 49Objectives of negotiations?Get reasonable price
    Build good relationship with the seller
  50. 50Negotiation tactics?Limited authority
    Missing man
    Delay
    Deadline
  51. 51Things to negotiate?Scope, schedule, cost
    Payments, processes, responsibilities...
  52. 52Can a contract be formed via verbal?Yes
  53. 53Task #2: Manage task execution (Executing)Achieve project deliverables
  54. 54Process #31: Direct and manage project work (Executing - Integration)Process #31: Direct and manage project work (Executing - Integration)
  55. 55Deliverables?Unique and verifiable items
  56. 56Work performance data?Raw observations and measurements identified during activities being executed
  57. 57Change requests?Corrective action (realigns performance with plans)
    Preventive action
    Defect repair (modify a non-conforming deliverable)
  58. 58Task #3: Implement quality management plan (Executing)Ensure work is performed in accordance with required quality standards
  59. 59Task #4: Implement approved changes & corrective actionsMeet project requirements
  60. 60Task #5: Implement approved actions by following the risk management plan (Executing)Minimize the impact of the risks and take advantage of opportunities
  61. 61Process #32: Perform quality assurance (Executing - Quality)Process #32: Perform quality assurance (Executing - Quality)
  62. 62Change requests?Recommended improvements
  63. 63Use the same tools in Plan Quality Management? The 7 basic quality tools?Yep
  64. 64Quality audits?Check compliance with policies, standards, procedures
    Not a negative event
    Results in new lessons learned
  65. 65Process analysis?Analyze and improve the process of repeated steps producing similar results
  66. 66Some other tools?Affinity diagrams (see cause of issues)
    Tree diagrams (decision analysis, find solution)
    Process decision program chart (used with tree; decompose goals to steps)
    Interrelationship digraphs...
  67. 67Task #6: Manage the flow of information by following the communication plan (Executing - New)Keep stakeholders engaged and informed
  68. 68Process #33: Manage communications (Executing - Communication)Process #33: Manage communications (Executing - Communication)
  69. 69Project communications?Performance reports
    deliverables status
    schedule progress
    cost
  70. 70Task #7: Maintain stakeholder relationships (Executing - New)Receive continued support and manage expectations
  71. 71Communication blockers?Language
    Culture
    Distance
    Hostility
  72. 72Samples of reports?Status report
    Progress report
    Trend report
    Forecasting report
    Variance report
    Earned value report
  73. 73Process #34: Manage stakeholder engagement (Executing - Stakeholder)Process #34: Manage stakeholder engagement (Executing - Stakeholder)
  74. 74Issue log?List of identified issues
  75. 75Change requests?Corrective action
    Preventive action
    Defect repair

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Description
Certificate PMP Exam Prep (PMBOK Content) Flashcards on 4. Run the project, created by Tuan Lam on 12/01/2016.
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Tuan Lam
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