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Flashcards

Motivation

Althea Green The APM Project Management Qualification IPMA Level D English 23 cards

Cards in this deck (23)

  1. 1Why is motivation important?Critical to effective project set-up.
    Required for duration of the project.
  2. 2What are the consequences of poor motivation?Interpersonal conflict.
    High staff attrition rates.
    Difficulty in recruiting.
    Absence & sickness.
    Poor quality of work.
  3. 3Why might interpersonal conflict happen when motivation is low?No clarity around individual & team roles.
    Team members are insular.
  4. 4Whar causes high staff attrition rates?Negative environment can increase staff turnover.
  5. 5Why might recruiting be difficult?Company has reputation for poor morale.
    Staff reluctant to take on project roles.
  6. 6Why might lack of motivations lead to increased absence & sickness?Lack of opportunity and advancement (a form of motivation) can increase likelihood of absenteeism
  7. 7How can motivation affect an individuals quality of work?Lack of care exhibited in approach and errors in outputs.
  8. 8Name the tiers that form Maslow's Hierarchy of Needs.Five tiers:
    5. Self-actualisation
    4. Esteem
    3. Belongingness and love
    2. Safety
    1. Physiological
  9. 9How does Maslow's theory link to motivation?Individuals aspire to the tier above as existing level of need satisfied. Aspiration to higher tiers will be motivational.
    If lower tiers removed/lacking, the motivator will be satisfying this level of need.
  10. 10What is Herzberg's Two Factor theory?Job satisfaction & job dissatisfaction are independent factors.
    Hygiene factors offer limited motivational power.
    True motivators are what increase motivation.
  11. 11What are the 6 true motivators?Achievement
    Recognition
    Work itself
    Responsibility
    Advancement
    Growth
  12. 12How can achievement motivate?Opportunity to achieve.
    Short definite realistic targets.
    Clear expectations.
  13. 13What sort of recognition can lead to greater motivation?Expertise acknowledged & opinion sought
  14. 14How can work itself motivate?Enjoying the work
    Looking forward to work
  15. 15How does responsibility play a part in increasing motivation?Being responsible & accountable for work
  16. 16What motivation factors are associated with advancement?Providing new challenges to realise career ambitions
  17. 17How can growth increase motivation?Responding to an individuals desire to grow.
  18. 18Name the 5 hygiene factors that are ineffective at increasing motivation.Company policy
    Supervision
    Work conditions
    Salary
    Relationship with peers
  19. 19How does company policy limit motivation?Changes in company policy can be limiting and demotivating
  20. 20What role does supervision play in demotivation?Micro-management gives control to the company and is detrimental in the long-term.
  21. 21How can motivation plateau in relation to work conditions?Continually enhancing facilities will not motivate.
    Removal of facilities will demotivate.
  22. 22Why is salary not a motivational factor?Increasing pay fails to motivate as it becomes the norm.
  23. 23Why is continual development of peer relationships not linked with increased motivation?Once civility and professionalism achieved, motivation does not increase with further enhancement of environment.

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6.2 explain the principles and importance of motivation 6.3 explain the impact of leadership on team performance and motivation (using models such as Maslow, Herzberg and McGregor).
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Althea Green
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