E-commerce

E-commerce

1. Advantage- E-commerce is a transaction of buying or selling online, rather than physically from a shop.

2. Advantage- Doesn’t require customers to come to the physical bank, which will prohibit the shop from being overcrowded.

3. Advantage- Attracts customers as online shopping is quick, easy and reliable.

4. Advantage- Shop workers can work part time, if e-commerce takes place

5. Disadvantage- Could result in people being hacked through the internet.

6. Disadvantage- The bank must employ technicians to monitor and maintain online services.

7. Call centres will need to be set up to answer any queries from customers.