Coaching

Coaching

1. What is it? An extremely fashionable approach at developing people

   • Count and Kuaffman (2009) say coaches have theory own methods and there is no common ground to how it works, which raises some problems with how coaches do things
   • How to test if coaching works? Sitzmann et al (2010) says self assessments are the wrong approach as people think highly of themselves (self enhancement method)
     • DeSouza and Evanito (2006) to see if coaching works, pre tests can be introduced, however, this can be unreliable because people get better at their work over time, which could be achieved without coaching
   • Positive effects of coaching: Theeboon et al (2013) positive effect of coaching are enhanced performance skills, better wellbeing, coping, better work attitudes and goal directed self regulation
     • Jones et al (2010) found results to support this (internal coaches are better than external coaches) but the effect sizes were low

2. Reflection

   • Dewey - reflection may be the least favourite activity, however, without reflection, experience may be of little use
   • This is where you take a step back to analyse you behaviour in the past to improve things
   • Strategy 2
     • controlled, explicit, slow and demanding of cognitive capacity
     • This leads to stronger and longer lasting effects
     • This helps to slow down and have explicit ways to think about performance
     • It also allows for other ways to approach the experience and making a better model; what worked, didn't work and what can be done in the future

3. After event reviews

   • Ellis and Davidi (2005) this is often applied to hospitals and the army. It is a systematic way to analyse behaviour, evaluate the contribution of its components to performance outcomes
   • DeRue et al (2012) argue people think about the results and how to improve on it as it allows individuals to analyse performance
   • Taber and Blankermayer (2015) The future workself; the more proactive behaviour is displayed, their identity becomes more organised, therefore, coaching and works if you help people reflect on their past things. This also becomes valuable to grow