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Net Promoter System

Description

Mind Map of Project Management and the expertise for project life cycle.
Juan Carlos Azurdia
Mind Map by Juan Carlos Azurdia, updated more than 1 year ago More Less
tonesha_g
Created by tonesha_g over 8 years ago
Juan Carlos Azurdia
Copied by Juan Carlos Azurdia almost 5 years ago
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Resource summary

Net Promoter System
  1. Make Loyalty a High Priority
    1. Celebrate Loyalty
      1. Line of Sight for all Employes
        1. Report Financial Metrics
        2. Close the Loop
          1. Front Line
            1. Managers
              1. Customers
                1. Exes
                2. Sort Customers
                  1. Passive
                    1. Promoters
                      1. Detractors
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