Caro Victorio
Mind Map by , created over 4 years ago

carolina victorio a01034783

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Caro Victorio
Created by Caro Victorio over 4 years ago
Project Scope Management Process
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PROCESS
1 DEFINITIONS
1.1 Black box with inputs and outputs
1.1.1 creates something of higher value at the end
1.2 S-I-P-O-C
1.2.1 Supplier
1.2.2 Input
1.2.3 Process
1.2.4 Output
1.2.5 Customer
1.3 Designes set of tasks
1.3.1 Together create outcome of value
2 STRATEGIC IMPACT OF PROCESSES
2.1 Texas instruments
2.1.1 3 key process
2.1.1.1 retailer engagement
2.1.1.2 parent engagement
2.1.1.3 teacher engagement
2.2 Progressive Insurance
2.2.1 process of pricing
2.2.1.1 from pricing averages --->to averages by people
2.3 ZARA
2.3.1 transform clothing business
2.3.1.1 process allowed them to outcompete
3 survive and succeed by power of processes
3.1 GOAL
3.1.1 PROFIT
3.1.2 NON PROFIT
3.2 are CROSS FUNCTIONAL
4 TURBULENT WORLD
4.1 * Rapid pace of change
4.2 *Global market
4.3 * New technologies
4.4 * Smarter customers
5 WHAT DO ORGANIZATIONS NEED?
5.1 Speed to market
5.2 Customer happiness
5.2.1 GOLDEN RULE!!
5.3 Innovation
5.4 Rapid response to external turbulence
6 PRINCIPLES
6.1 1. You are what you do
6.2 2. Structure is a weak lever of change
6.3 3. Strategy is a process, not a binder
6.4 4. Yesterday will not be like today
6.5 5. All work is process work
7 THE ROOT PROBLEM
7.1 Sales
7.2 Finance
7.3 Engineering
7.4 Production
8 T-C-P-A-O-S
8.1 the customer pays all our salaries
9 THE 2 FLAVORS OF PROCESS PLAYOFF
9.1 TACTICAL
9.2 STRATEGIC
10 CONFIABLES Y EFICIENTES
10.1 Org. funcionales/matriciales
10.1.1 Reorientar actividades
10.1.1.1 Proceso de valor al cliente
10.1.1.1.1 sea claro para todos
10.1.1.1.1.1 recursos necesarios
10.1.1.1.1.1.1 con un solo responsable(PROCESS OWNER)
10.2 PROCESOS TRANSVERSALES DE INICIO A FIN
10.3 PROCESOS DE APOYO/HABILITADORES
10.3.1 PROCESOS ADMINISTRATIVOS
11 La admon. de procesos, empieza desde los 60's
11.1 en los 80's cobra auge
11.1.1 europa
11.1.1.1 américa
11.1.1.1.1 Japón
11.1.2 DR. MICHAEL HAMMER
11.1.2.1 LIBRO: REINGINEERING THE CORPORATION : A MANIFESTO FOR BUSINESS REVOLUTION