University

Description

Mind map
meteor.rain
Mind Map by meteor.rain, updated more than 1 year ago
meteor.rain
Created by meteor.rain over 8 years ago
21
0

Resource summary

University
  1. Customer Service
    1. Marketing tools
      1. Create good brand
        1. Generate word of mouth
        2. Provide convenient to students
          1. Eliminate procedures that can be avoided
            1. Reduced the time for students able to make students more focus on doing research
            2. Online platform
              1. Interaction between students and lecturers
                1. Fastest way for student to give feedback
              2. Ice breaking for lecturers and students
                1. Reduce strangeness between students and lecturers
                  1. Student will able to ask question without feeling afraid
                2. Role in imparting knowledge
                  1. Source of new knowledge
                    1. Providers of skilled personnel
                    2. Important determinant of economic growth
                      1. Higher level leads to higher skilled and productive workforce
                      2. Supplier of graduates & postgradutes
                        1. Supplying flow of graduate and researchers
                        2. Create prepared mind students
                          1. Through Research and Development
                        Show full summary Hide full summary

                        Similar

                        Customer Service Quiz
                        Antonia Blankenberg
                        Understanding the Effects of Customer Service
                        Antonia Blankenberg
                        Jobs of the Future and What to Study for them
                        Jonathan Moore
                        Dealing with Customer Concerns and Issues
                        Antonia Blankenberg
                        Provide Service to Customers
                        nancy stokes
                        Dealing with Customers
                        Antonia Blankenberg
                        Risk Assessment in the Workplace
                        Antonia Blankenberg
                        Defining Customer Service
                        Antonia Blankenberg
                        Customer Service in the Hospitality Sector
                        Jacob Lee
                        Use the H.E.A.T. Method for Handling Customer Service
                        Dana Schunter
                        Customer Service Training
                        Jake Johnson