Superior Wood

Superior Wood

1. Past Fallback

   • Employee
     • Temperamental
     • Unpredictable
   • Processes
     • By Freehand
     • 2 weeks to Complete

2. Concerns

   • Succession Planning
   • Staff Retention

3. Arising Issues

   • Senior and experience staff leaving
     • Implemented Work Life Balance Initiatives

4. Changes/ Improvements Made

   • New Standard Operating Procedures
   • radical changes to existing system
   • Performance measures
   • Technology