824592
Description
Mind Map by donnarowe10, updated more than 1 year ago
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Created by donnarowe10
almost 11 years ago
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Management Skills 1
- Management Skill of Leading
- Autocratic Leadership
- Manager makes all the decisions. He
gives orders that must be obeyed.
Manager uses position of authority to
get employees to obey him.
- Manager makes all the decisions. He
gives orders that must be obeyed.
Manager uses position of authority to
get employees to obey him.
- Democratic Leadership
- Manager involves employees when making a
decision. Manager delegates to employees
because he trusts them. The manager gets
employees to go along with him by reasoning
with them and explaining things to them.
- Manager involves employees when making a
decision. Manager delegates to employees
because he trusts them. The manager gets
employees to go along with him by reasoning
with them and explaining things to them.
- Laissez Faire Leadership
- Manager does not interfere much.
Manager delegates a lot. He
reasons and explains things to
employees to get them to agree.
- Manager does not interfere much.
Manager delegates a lot. He
reasons and explains things to
employees to get them to agree.
- Delegation
- When a manager assigns authority to an
employee to carry out some tasks or project for
him. He gives the employee the power to do
some of his management work for him.
- Employees must be competent,
responsible and trustworthy who can
cope with the added responsibility of
delegation.
- A good control system that
immediately highlights the errors
made by the employees who have
been delegated to. This minimises
any bad effects on the business
- A manager who is not afraid to
delegate and is willing to try it.
- Employees must be competent,
responsible and trustworthy who can
cope with the added responsibility of
delegation.
- Advantages
- Manager has more time
for more important tasks.
- Work
gets done
faster.
- Improves
on-the-job
training in
management
skills.
- Employees feel
respected, trusted
and valued.
- Manager has more time
for more important tasks.
- Disadvantages
- Manager becomes
swamped with work.
- It takes longer for the manager
to do all the work alone.
- Employees will not be
trained in management jobs.
- Employees are unhappy if
their managers refuses to
delegate. They may feel
untrustworthy, lacking in self
esteem and lowering staff
morale.
- Manager becomes
swamped with work.
- When a manager assigns authority to an
employee to carry out some tasks or project for
him. He gives the employee the power to do
some of his management work for him.
- Autocratic Leadership
- Importance of Effective Leadership
- Improved Efficiency
- Improved Co-Ordination
- Change
- Employee Retention
- Improved Efficiency
- Management Skill of Motivating
- The manager energizing
employees and providing them
with appealing incentives so that
they will willingly co-operate and
work harder for the business.
- Maslow's Hierarchy of Needs
- Maslow stated that
people's needs are that
drive and influence them.
- Maslow stated that
people's needs are that
drive and influence them.
- McGregor - Theory X and Y
- Theory Y
- Manager believes his employees enjoy working and
have ambition. They motivate by offering promotions
resulting in happy, co-operative employees.
- Manager believes his employees enjoy working and
have ambition. They motivate by offering promotions
resulting in happy, co-operative employees.
- Theory X
- Manager believes that his employee does not like
work at all, that they are lazy and have no ambition.
Motivates using the hard approach and punishments.
- Manager believes that his employee does not like
work at all, that they are lazy and have no ambition.
Motivates using the hard approach and punishments.
- Theory Y
- The manager energizing
employees and providing them
with appealing incentives so that
they will willingly co-operate and
work harder for the business.
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