Flashcards
Chapter One: Objectives
Flashcards do conjunto (11)
- 1Where does information in this class come from?The information from our textbook comes from Coms researchers who perform quan. and qual. research who then publish that into journals - and the writer of the textbook gathered those into our book.
- 2What is the difference between Qualitative and Quantitative Research?Qualitative gets a bigger picture of the story in a more personal setting, whereas Quantitative uses facts from social settings or questions to find patterns.
QUALITY VS. QUANTITY - 3What are the main characteristics that define communication?1. You cannot NOT communicate
2. Communication is intentional & unintentional
3. Meanings are in people
4. Communication is "filtered"
5. Communication is governed by rules
6. Communication relies on multiple channels
7. Communication is a tool
8. Communication is a process
9. Communication is Irreversible
10. Communication is not common sense
11. Communication has both content and relational meaning. - 4What are the six human needs that communication fills?1. Identity Needs
2. Relational Needs
3. Physical Needs
4. Spiritual Needs
5. Instrumental Needs
6. Need to reduce uncertainty - 5What are the Three Communication Models?1. Communication as Action
2. Communication as Interaction
3. Communication as Transaction - 6What is competent communication?Following communication rules (being appropriate) and being effective communicators
- 7What makes us competent communicators?1. Self-Awareness
2. Adaptability
3. Empathy
4. Cognitive Complexity
5. Ethics - 8How should you create your message?1. Organize your message
2. Use Redundancy
3. Ask Questions - 9Where are meanings found?In people
- 10Language is what?Arbitrary
- 11—
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- undergrad Interpersonal Communications (Chapter One) FlashCards sobre Chapter One: Objectives, criado por ml369312 em 09-02-2016.
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