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Chapter One: Objectives

ml369312 Interpersonal Communications undergrad Inglés 11 fichas

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  1. 1Where does information in this class come from?The information from our textbook comes from Coms researchers who perform quan. and qual. research who then publish that into journals - and the writer of the textbook gathered those into our book.
  2. 2What is the difference between Qualitative and Quantitative Research?Qualitative gets a bigger picture of the story in a more personal setting, whereas Quantitative uses facts from social settings or questions to find patterns.
    QUALITY VS. QUANTITY
  3. 3What are the main characteristics that define communication?1. You cannot NOT communicate
    2. Communication is intentional & unintentional
    3. Meanings are in people
    4. Communication is "filtered"
    5. Communication is governed by rules
    6. Communication relies on multiple channels
    7. Communication is a tool
    8. Communication is a process
    9. Communication is Irreversible
    10. Communication is not common sense
    11. Communication has both content and relational meaning.
  4. 4What are the six human needs that communication fills?1. Identity Needs
    2. Relational Needs
    3. Physical Needs
    4. Spiritual Needs
    5. Instrumental Needs
    6. Need to reduce uncertainty
  5. 5What are the Three Communication Models?1. Communication as Action
    2. Communication as Interaction
    3. Communication as Transaction
  6. 6What is competent communication?Following communication rules (being appropriate) and being effective communicators
  7. 7What makes us competent communicators?1. Self-Awareness
    2. Adaptability
    3. Empathy
    4. Cognitive Complexity
    5. Ethics
  8. 8How should you create your message?1. Organize your message
    2. Use Redundancy
    3. Ask Questions
  9. 9Where are meanings found?In people
  10. 10Language is what?Arbitrary
  11. 11—

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undergrad (Chapter One) Interpersonal Communications Fichas sobre Chapter One: Objectives, creado por ml369312 el 09/02/2016.
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