COMMUNICATION

COMMUNICATION

1. GOOD

   • Aids recovery
   • Promotes understanding
   • Cooperation
   • Individualised care
   • Dignity and respect

2. WHY

   • Transfer of information
   • Understanding
   • Obtaining information
   • Delivery of information

3. WHO

   • Families
   • Children
   • Patients
   • Mentor
   • Multi Disciplinary Team
   • Staff

4. HOW

   • Verbal
   • Body Language
     • Eye contact
     • Handshakes
   • Written
     • Nursing notes
     • Leaflets
   • Technology
     • Skype
     • Mobile phones
   • Touch
   • Signs
     • Braille
     • Sign language

5. BAD

   • Prevents autonomy
   • Misunderstandings
   • Prevents recovery
   • Abbreviations
   • Generalising

6. BARRIERS

   • Visual
   • Mental health
   • Hearing
   • Literacy
   • Language
   • Aphasia