L1: Intro OM

Descrição

MBA Operations Management (Lesson 1: Intro to OM) Mapa Mental sobre L1: Intro OM, criado por peru.fourie em 28-10-2013.
peru.fourie
Mapa Mental por peru.fourie, atualizado more than 1 year ago
peru.fourie
Criado por peru.fourie aproximadamente 12 anos atrás
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Resumo de Recurso

L1: Intro OM
  1. Cases
    1. IKEA
      1. Virgin Atlantic
      2. Importance of OM
        1. Input-transformation-output model
          1. Hayes & Wheelright - 4-stage Model
          2. When Ops go wrong
            1. BP Oil Spil
              1. Rolls Royce Engine Failure
              2. Role: Operations Manager
                1. 3 D's
                  1. Problem with China
                  2. Process Perspective
                    1. Network Level
                      1. Ops Level
                        1. Process Level
                        2. Complex Processes as SYSTEM
                          1. System Performance
                            1. YellowStonePark.com
                              1. Joseph Juran
                              2. Are Managing Operations All the Same?
                                1. 3 Key Points
                                2. Task
                                  1. AAF Rotterdam
                                  2. Final C/Study
                                    1. Concept Design Services
                                    2. Graphs for Exam
                                      1. Table 2.3 Strategic Decisions
                                        1. Figure 2.3 Operations Strategy Mix
                                          1. Figure 2.6 Order Winners & Order Qualifiers
                                            1. Table 2.2 Performance Objectives

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