2_Knowledge Transfer

2_Knowledge Transfer

1. The act of transferring knowledge from one individual to another by means of mentoring, training, documentation, and other collaboration.

2. knowledge resides in organizational members, tools, tasks, and their subnetworks

3. much knowledge in organizations is tacit or hard to articulate

4. Tacit Knowledge Transfer

   • Transfer through imitation, people identify role models and start copying them

5. Knowledge Transfer is based on Communication

   • In person
     • Formal: Documents, Meetings
       • Informal: Face to face communication,Hall conversations
   • Technological
     • Formal: Intranet, Distribution lists , Drives
       • Informal: Mail, Skype

6. Receiver Characteristics

   • - Assimilation - Receptiveness

7. Organizational Elements

   • Organizational Culture, Place, time availability, etc

8. Technology is just a channel and the storage system to share knowledge. Technology DOES NOT generate knowledge and it CAN’T grant or promote knowledge transfer.