Managerial Game

Managerial Game

1. Decision

   • Freemont E. Kast(1979)
     • Deciding means: Adopting a position. decision making is essential for the body and organization conduct.
   • Samuel C.
     • Making decisions is the best alternative to achieve goals, based on probability
   • Idalbeto Chiavenato
     • Decision making: It is the process of analysis and choice between several alternatives, to determine which step to take.
   • Freeman Gilbert Jr
     • It is the process of identifying and selecting a course of action, focuses under the parameters of game theory and chaos

2. Risk and Commitment Curve

   • The preference to take a risk is inversely the magnitude of the commitment, that the decision implies.

3. Psychology in decision making.

   • 1. Descriptive theory 2. Explanatory Theory 3. Prescriptive Models

4. efficiency in decisions

   • effectiveness: the ability of a alternative to produce satisfaction sought by the agent. The best alternative is the most effective.
   • La Racionalidad: Significa que el decisor tiende a maximizar la eficacia de sus acciones.

5. Balanced Scorecard

   • The Balanced management tool Scorecard (BSC) Also called Balanced Scorecard or Dashboard Control, it is effective to take of decisions
   • Working with 4 perspectives: The perspective Financial, Customer Perspective, Process Perspective internal, The perspective of learning and growth.

6. Skills, competencies and attitude

   • Soft skills: ability, attitude, competence
   • Skills transverse
     • 1. ability to do 2. ability to communicate 3.Capacity for relationships with customers and suppliers 4. Support capacity 5. Ability to generate solutions 6. Core ability

7. Basic concepts for the analysis of the decisions

   • 1. Agent Actions 2. The reactions of the environment to those actions (results) 3. The satisfactions or consequences they produce the reactions of the environment to the agent

8. Specific skills of the 21st century manager

   • 1. Technical capacity 2. Human capacity 3. Conceptual capacity 4. Design skill