Crucial Conversation Quize

hoora honardoust
Quiz by hoora honardoust, updated more than 1 year ago
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Description

Test and develop your crucial skills.

Resource summary

Question 1

Question
Fill blank parts in picture with appropriate Phrase.
Answer
  • See And Hear
  • Tell a Story
  • Ask
  • Feel
  • perceive

Question 2

Question
How they responded in crucial conversation?
Answer
  • with silence & violence
  • with violence
  • with silence

Question 3

Question
Mach each of CPR skill part with its explanation.
Answer
  • Pattern
  • Relationship
  • Content

Question 4

Question
When we say "you seem reluctant. Are you sure you're OK with it?", we use which part of "AMPP" Skill?
Answer
  • Paraphrase
  • Prime
  • Mirror
  • Ask

Question 5

Question
When we say "Why would a reasonable, rational, decent person do this?", we tell "Victim" story.
Answer
  • True
  • False

Question 6

Question
State Your path: [blank_start]Share[blank_end] your facts. [blank_start]Tell[blank_end] your story [blank_start]Ask[blank_end] for others' paths [blank_start]Talk[blank_end] tentatively [blank_start]Encourage[blank_end] testing
Answer
  • Share
  • Tell
  • Ask
  • Talk
  • Encourage

Question 7

Question
check sentences which referred to silence mode in crucial conversation.
Answer
  • At times i avoid situations that might bring me into contact with people i'm having problems with.
  • sometimes when people bring up a touchy or awkward issue I try to change the subject.
  • When others make points that seem stupid to me, I sometimes let them know it without holding back at all.

Question 8

Question
How we should restore safety in each situation?
Answer
  • Apologize
  • Create Mutual Purpose
  • Contrast
  • Tell A Story

Question 9

Question
Which one of these is "Fact"?
Answer
  • Always you are late because you love sleeping.
  • Your entrance time report shows always you are late.

Question 10

Question
Feel blank parts in Crucial Conversation model.
Answer
  • start with Heart/ Master My Stories
  • STATE My Path
  • Learn to Look/ Make it Safe
  • Who does What by When Follow up
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