Mapa mental
Quality
Contenido del mapa
Quality
Meet customers' expectations - Fit to purpose
Measures
- Tangible
- Reliability
- Appearance
- After-sales service
- Repair and maintenance needed
- Functions
- Intangible
- Brand image
- Reputation
- Exclusiveness
- Tangible
Información
- Descripción
- Quality:definition, meausres and importance to a business
- Creado por
- nadia_delorme · oct 2015
- Actualizado
- 19 feb 2016
- Visitas
- 31
- Etiquetas
- Valoración