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Flashcards

COM 100 Final Review

Branden Roper COM 100 English 122 cards

Cards in this deck (122)

  1. 1Small Groupa small number of people who share a common purpose or goal, who feel connected to each other, and who coordinate their behavior
  2. 2Primary Groupgroups that provide members with a sense of belonging and affection
  3. 3Secondary Groupgroups that meet principally to solve problems
  4. 4Small Group Cohesionmutual attraction that keeps the group together; takes affinity, affirmation, immediacy, and identification
  5. 5Affinitya liking for or attraction to a person, thing, idea, etc
  6. 6Affirmationencouraging one another
  7. 7Immediacyhow close or involved people appear to be with each other
  8. 8Identificationwe do things to show that we are together; example: uniforms
  9. 9Schultz's Theorystates that people join groups for inclusion, control, and affection
  10. 10Inclusionbelonging; to be known and recognized
  11. 11Controlto gain status and power; to control and be controlled
  12. 12Affectionfor warmth and emotional support; fun
  13. 13Group Normsexpectations for appropriate behavior, values, and beliefs; can be vague and implicit
  14. 14Forminggroup members come together; primary tension and uncertainty; high need for structure
  15. 15Stormingconflict, power, misunderstanding, and disagreements; lack of direction or clarity
  16. 16Normingthe group has found equilibrium; clarified expectations and members are more certain of their positions
  17. 17Performingthe group is ready to produce; less structure is needed since members know how to accomplish their tasks
  18. 18Task Rolesseeking, processing, and evaluating information; roles that are directly related to the accomplishment of group goals
  19. 19Maintenance Rolesencouraging, mediating, mindful listening
  20. 20Individual Rolesblocking, arguing; distracting members
  21. 21Agendathe magical tool; a list of items to be discussed at a formal meeting
  22. 22Brainstormto generate as many ideas as possible without critiquing them; noted in the Dewey Reflective Thinking Model
  23. 23Evaluationthis should not take place during brainstorming
  24. 24Quantitythis should be prioritized over quality during brainstorming
  25. 25Combination/Extensionrelating to ideas, this should be encouraged during brainstorming
  26. 26Freewheelingdeveloping as many ideas as possible; useful during brainstorming
  27. 27Trait Theoryleadership theory that suggests that leaders are born
  28. 28Functional (Situational) Theorya theory that assumes leadership behaviors can be learned
  29. 29Autocraticdescribes a ruler with absolute power
  30. 30Democraticleadership style in which the leader shares power
  31. 31Transformational Leadershipa leadership style that empowers group members to work independently from the leader by encouraging group cohesion
  32. 32Powerthe ability to influence others
  33. 33Group-Centeredthis describes power in relation to a group
  34. 34Group Memberspower is distributed among this in a group
  35. 35Tuckman's Group Stagesforming, storming, norming, and performing
  36. 36Either-Orconceptually speaking, this does NOT describe power
  37. 37Legitimate Powerthis type of power arises from a title that is officially designated
  38. 38Coercive Powerthis type of power arises when the leader tells members what not to do, but not necessarily what to do; occurs when a leader holds the power to impose unpleasant consequences
  39. 39Referent/Reward Powera type of power that utilizes respect, liking, and trust; uses confirming communication behaviors
  40. 40Laissez-Faireleadership style in which the leader allows the group to exercise complete freedom
  41. 41Sequential Problem Solvingmain concept of the Dewey Reflective Thinking Model
  42. 42Dewey Reflective Thinking Model (1)define task/problem
  43. 43Dewey Reflective Thinking Model (2)analyze problem
  44. 44Dewey Reflective Thinking Model (2a)clarify criteria for a good solution
  45. 45Dewey Reflective Thinking Model (3)identify alternative solutions
  46. 46Dewey Reflective Thinking Model (3a)brainstorming techniques
  47. 47Dewey Reflective Thinking Model (4)evaluate proposed solutions
  48. 48Dewey Reflective Thinking Model (5)choose the best solution
  49. 49Rhetoriccommunication that is used to influence the attitudes or behaviors of others; the art of persuasion
  50. 50Sophiststhe first group to teach persuasive speaking skills in the Greek city-states
  51. 51Aristotletried to discover all possible means of persuasion in a given situation; A speaker should be skillful so they can defend Truth and Justice.
  52. 52Platosearched for universal principles of truth; believed that, Truth is what matters. Truth should influence people for the better.
  53. 53Contentthe message behind a speech
  54. 54Deliverythe way in which a message is presented
  55. 55To Informto explain, teach, instruct
  56. 56To Entertainto celebrate, remember, inspire
  57. 57To Persuadeto change a belief, attitude, or behavior
  58. 58Audience Analysisutilizing this allows one to predict the audiences response to a speech
  59. 59Demographicsage, culture, educational background, socio-economic status, race, religion, sex
  60. 60Yourself, Endwhen choosing a topic for a speech, it is good to start with _______, and have the _______ in mind
  61. 61General Purposewhichever of three goals: to inform, persuade, or entertain; dominates a speech
  62. 62Specific Purposewhat a speaker wants to inform or persuade an audience about, or the type of feelings the speaker wants to evoke
  63. 63Narrowing the Topicachieved by defining the specific purpose of a speech
  64. 64Thesisan active, clear, concise, one-idea sentence that states a topic and position; should only have one major idea; everything that is said should support the main idea
  65. 65Evidencethe lifeblood of a speech
  66. 66Forms of Evidenceexpert quotations, personal narratives, specific instances or examples, statistics, historical examples, analogies, internal citations
  67. 67Citationsthese should include as much detail as possible: source, credentials, date, location
  68. 68Clarityan outline provides this for the audience
  69. 69Refined Ideasthese come about from the production of an outline
  70. 70Speech Outlinethe framework on which a message is built
  71. 71Introductionstate what is going to be said (approximately fifteen percent of a speech)
  72. 72Bodytakes up the majority of the speech (approximately eighty percent)
  73. 73Conclusionrestating the main points (approximately five percent of the speech)
  74. 74Public Personathe self-image that one conveys
  75. 75Identity Managementmanaging the way people perceive you
  76. 76Manuscripta written speech that the speaker reads to the audience
  77. 77Impromptua short speech delivered without preparation
  78. 78Memorizationa recitation of a written message
  79. 79Extemporaneousa speech that is prepared and practiced, but conversational
  80. 80Appearancevisual aspect of a given speech that should be considered
  81. 81One Step Upquality that pertains to how a speaker should dress in comparison to the audience
  82. 82Feetpart of the human body that is highly important in managing one's posture
  83. 83Guidelines for Postureown the space, stand up straight, and give your speech with power
  84. 84Handsuse these to make your delivery more powerful
  85. 85Pocketskeep your hands out of these when giving a speech
  86. 86Volumethis should be at about one hundred fifty percent of one's normal speaking voice when delivering a speech
  87. 87Ratea speaker should lower this quality of speech
  88. 88Nonfluenciesthese should be replaced with silence in order to deliver a more effective speech; examples: um, uh, like, so, etc
  89. 89Visual Aidsaudiovisual materials that help a speaker reach intended speech goals
  90. 90Deliberative Rhetoricdiscussion regarding what a society should or should not do in the future; increases democratic participation
  91. 91Forensic Rhetoricbringing about justice; sets things right after an injustice; the negotiation of ideas about what is just and unjust; changes with time; example: views on womens rights
  92. 92Epideictic Rhetoricceremonial oratory; praise or blame; rhetoric attributing value; examples: good and bad, right and wrong; includes victory speeches
  93. 93Deliberativeadvice OR decision
  94. 94Forensicaccusation and apology OR judgement
  95. 95Epideicticpraise and blame OR evaluation
  96. 96Ethosthe rhetorical construction of character
  97. 97Pathosthe rhetorical use of emotions to affect audience decision making
  98. 98Logosrational appeals; the use of rhetoric to help the audience see the rationale for a particular conclusion
  99. 99Evidencethe lifeblood of a speech
  100. 100Forms of Evidenceexpert quotations, personal narratives, specific instances or examples, statistics, historical examples, analogies, internal citations
  101. 101Public Speaking Preparation (1)identify purpose
  102. 102Public Speaking Preparation (2)evaluate audience
  103. 103Public Speaking Preparation (3)choose topic
  104. 104Public Speaking Preparation (4)craft thesis
  105. 105Public Speaking Preparation (5)research
  106. 106Public Speaking Preparation (6)make outline
  107. 107Public Speaking Preparation (7)finishing touches
  108. 108Public Speaking Preparation (8)visual aids
  109. 109Public Speaking Preparation (9)speaking aids
  110. 110Public Speaking Preparation (10)practice
  111. 111Social Mediagroup of Internet-based applications that allow the creation and exchange of user-generated content
  112. 112Brain Draina condition that diminishes learning, logical reasoning, abstract thought, problem solving, and creativity
  113. 113The Google Effectwhen information is readily available, it is not committed to memory
  114. 114Media Richness Theorytheory that describes the potential information-carrying capacity of a communication medium
  115. 115Social Presencedegree of psychological closeness or immediacy engendered by various media
  116. 116Collapsing Contextsin social media, not knowing exactly who is reading ones posts
  117. 117Lurkerspeople who read, observe, but do not actively participate in online communities/sites
  118. 118Catfishingcreating an intentionally deceptive social media profile
  119. 119Cyberbullyingthe deliberate and repeated misuse of communication technology by an individual or group to threaten or harm others
  120. 120Communication Competencethe ability to adapt ones communication to achieve ones goals
  121. 121Immediacyhow close or involved people appear to be with each other
  122. 122Smilinggood for you

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COM 100 (Study Guides) Flashcards on COM 100 Final Review, created by Branden Roper on 04/12/2017.
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Branden Roper
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