Flashcards
Exam 2 terms
Cards in this deck (82)
- 1interpersonal communication (dyadic)the exchange of information between two or more people
- 2strangerspeople you don't know; no disclosure
- 3acquaintancespeople you know in passing; happen to know time/space; share biographical facts
- 4friendspeople you go out of your way to see; share feelings, values, and opinions
- 5intimatesa very close connection, so an intimate friend is an individual who you are familiar with; highest level of disclosure
- 6what are the different types of disclosures? (there are four of them)unknown, open, blind, hidden
- 7uncertainty reductionthe need to become familiar with others and predict their reactions before disclosing too much or too intimate of details
- 8Johari WindowA tool created by Joseph Luft and Harry Ingham used to distinguish different levels of outer awareness and self awareness in people
- 9open window/open selfthings that are known to both you and others
- 10blind window/blind selfthings that are known to others but not to you
- 11hidden window/hidden selfthings that are known to you but not to others
- 12unknown window/unknown selfthings that are not known to you nor anyone else
- 13what are the ten stages of intimate relationships, in order (hint: there are ten of them)Initiating, Experimenting, Intensification, Integrating, Bonding, Differentiating, Circumscribing, Stagnating, Avoiding, Terminating
- 14metacommunicationauxiliary or covert messages, usually conveyed in the form of subtle gestures, movements, and facial expressions, about the procedural aspects or the dynamics (rather than the actual content) of communication between two or more parties
- 15what are the different ways of responding to conflict? (hint: there are 5)competing, collaborating, compromising, avoiding, accommodating
- 16avoiding"I lose - you lose" low concern for yourself and for others
- 17competing"I win - you lose" high concern for yourself and low concern for others
- 18collaborating"I win - you win" high concern for yourself and others
- 19accommodating"You win - I lose" high concern for others and low concern for yourself
- 20compromising"I win some - you win some; I lose some; you lose some" somewhere in between low and high concern for both yourself and others
- 21men's form of communication is r_____ and women's is r______report; rapport
- 22men's communication stylereport, competitive, individualistic, aggressive/power, doing
- 23women's communication stylerapport, cooperative, inclusive, expressive
- 24what are the different levels of assertiveness? (hint: there are three of them, technically four)assertive, aggressive, passive, passive-aggressive
- 25aggressiveyour needs are the priority
- 26passiveothers' needs are the priority
- 27assertiveothers' needs and your needs are of equal priority
- 28passive-aggressiveacknowledging that there is a problem without directly addressing it
- 29group communicationthe act of sending and receiving messages to multiple members of a group
- 30what are some of the general considerations for group communication?typically want an odd number of people (tiebreaker), ideally around 5-11 people, review notes
- 31consensusbased on mutual consideration and respect on the part of the members of a group
- 32what are the different task roles? (hint: there are 8 of them)information seeker/giver, opinion seeker/giver, analyzer, idea person, expediter, recorder
- 33information seeker/giver?seeker: asking for facts; giver: giving facts
- 34opinion seeker/giverseeker: asks for input from other people; giver: share thoughts about non-factual matters/ideas
- 35analyzerprobes for consistency, logic, accuracy
- 36idea personthe creative role
- 37expeditermaintains/keeps group on track, and keeps them moving
- 38recordergroup secretary, keeps notes
- 39what are the maintenance roles? (Hint: there are 4 of them)supporter, harmonizer, gatekeeper, tension reliever
- 40supportersomebody who gives positive feedback to other group members
- 41harmonizerhelps group to overcome conflict and differences
- 42gatekeepersomebody who keeps channels of communication open
- 43tension relieverprovides an opportunity to joke around (in moderation)
- 44what are the negative roles in group communication? (Hint: there are four of them)monopolizer, withdrawer, aggressor, joker
- 45monopolizerobstructs participation of others
- 46withdrawerresists participation
- 47aggressorattacks others
- 48jokersomebody who doesn't take something seriously
- 49what are the different leadership styles? (Hint: there are three)Authoritarian, Democratic, Laissez faire
- 50AuthoritarianDomineering, takes control of the group, dictate; used when time, trust/knowledge, and knowledge of the task are all low
- 51Democraticparticipatory, shared leadership, more freedom of choice, facilitate
- 52Laissez fairelittle influence, only step in when needed, eliminate leadership role; used when time, trust/knowledge, and knowledge of the task are all high
- 53Initiatinghow you meet
- 54ExperimentingInitial disclosure, biographical facts shared, can be long or short
- 55Intensificationdisclose more feelings, values, and opinions; greater commitment; "we" talk; touching; metacommunication becomes present
- 56Integratingshare hobbies, important times; others perceive you as a pair; seen as a social unit; speak alike
- 57Bondingsymbolic recognition of pairing; public gesture (such as a wedding or moving in together)
- 58DifferentiatingAssert your individualism; confrontation
- 59Circumscirbingwithdrawal (physical or psychological); less sharing
- 60Stagnatingstaying in that withdrawn state; not returning to rebuilding stages
- 61AvoidingTRYING not to interact
- 62TerminatingFinal discussion (not all endings have this); review relationship and its significance; decision, to end or not
- 63what are the stages of working groups? (Hint: there are five of them)Forming, Storming, Norming, Performing, Adjourning
- 64Forming Stagewhen group first gets together; primary tension (fear of the unknown)
- 65Storming Stagefiguring out group roles; secondary tension (fear of the known)
- 66Group Thinkthe illusion of agreement due to a fear of conflict; not being open to different ideas
- 67Norming Stageeveryone figures out how to work together; manage conflict; members already understand roles
- 68Performing Stageno worries about process, roles; implementation, problem being solved; well-oiled machine
- 69Adjourning Stageconsidering process of disbanding; assessment; acknowledgement of contributions; maintain relationships (networking) or say goodbye
- 70what are the different seating arrangements in groups?round table (democratic/laissez faire) and rectangular table (authoritarian/reporting)
- 71Norms vs rulesunlike rules, which are documented and set in place for safety and efficiency, norms arise and are implied
- 72Describe the parliamentary procedure1) Main motions, 2) Incidental motions, 3) Motions that bring a question again before the assembly
- 73Robert's Rules of Ordera manual of parliamentary procedure by U.S. Army officer Henry Martyn Robert
- 74quorumthe minimum number of members who must be present in order to conduct business
- 75agendathe order of business to be covered during a meeting
- 76minutesthe written record of a deliberative assembly; they are a record of what was done at the meeting, not what was said
- 77what are the different types of family dynamics? (Hint: there are 4 of them)protective, consensual, pluralistic, laissez-faire
- 78protective family dynamicissues not discussed; decisions made by authority figure (sound of music)
- 79consensual family dynamicall members discuss issues; authority figure makes the final decision (brady bunch)
- 80pluralistic family dynamicall members discuss issues; everyone participates in decision making (full house)
- 81laissez faire family dynamicmembers may discuss issues, however each individual makes their decision and is responsible for the consequences (the simpsons)
- 82—