Flashcards
Week 18 - BUS: Motivation
Cards in this deck (15)
- 1Define motivationMotivation refers to the factors that impact the behavior towards achieving a goal and the way they arouse, channel and maintain that attitude
- 2State 5 forms motivation comes in- Social needs
- Security
- Self-Esteem
- Money
- Job satisfaction - 3Why is it good to have a well motivated work force?Having a well motivated work force results in
- Better worker performance
- Increased efficiency
- Lower labour turnover
- Consumer wants and needs met
- Businesses attract people that want to work for them - 4Explain well-motivated worker resultswell-motivated workers ---> higher productivity ---> increaed output ---> higher profits
- 5Explain badly-motivated worker resultsunhappy workers ---> Don't work efficiently ---> decreased output ---> lower/no profits
- 6who are the 3 motivation theorists?- Herzberg
- Maslow
-Taylor - 7Explain Herzberg's theory(also known as the two-factor theory) Hertzberg’s theory states that there are 2 factors playing the major role in employee motivation. He suggests that some factors (motivators) have a potential to provide job satisfaction and some factors may reduce job satisfaction (hygiene).
- 8What are motivators in Herzberg theory?Improving these factors increases job satisfaction and motivation
- 9What are Hygiene factors in Herzberg's theory?Improving these factors won't nessecarily increase motivation. However, if they are not taken care of they will cause demotivation
- 10State 4 motivators included in Herzberg's theory- Recongnition
- Job status
- Personal growth
- Improvement opportunities - 11State 4 Hygiene factors included in Herzberg's theory- Salary
- Working conditions
- Colleuge relationships
- Supervision quality - 12Explain Taylor's theoryThe scientific managment theory states that all workers are motivated by personal gain. If they are paid more they will work more efficiently. It is also mentioned that jobs should be broken down into simple tasks.
- 13What are the tasks that jobs are broken down into?- Use specialist tools/equipment
- Follow strict rules
- Receive training
- Be paid an adequateamount of money
Take breaks for recovery - 14Explain Maslow's theoryMaslow's theory, the hierarchy of needs, illustrates how individuals have different levels of needs and that they are motivated to fulfill these needs in a sequential order: from bottom to the top, starting with the most basic ones.
- 15What are the 5 categories to Maslow's hierarchy of needs- Self-actualization
- Esteem
- Love & belongings
- Safety
- Physiologocal needs
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- Business Flashcards on Week 18 - BUS: Motivation, created by Stacey R on 06/03/2024.
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- Stacey R
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