Flashcards
E-commerce
Cards in this deck (8)
- 1What are the benefits of e-commerce - to businesses- reach more customers geographically
- purchasing and purchase costs can be lowered
- can process large volumes of data on a timely basis
- reduced risk of manual error once application controls are in place
- reductions in inventories
- lower cycle times
- better customer services
- lower sales and marketing costs - 2what are the benefits of e-commerce - to consumers- electronic delivery of goods and services direct to computer
- increased availability of infer about products and prices
- greater number of vendors to choose from
- ability to browse and purchase 24 hours a day without leaving home of office
- more competitive prices
- better delivery schedules
- increased personalisation of digital services and physical goods - 3Risks of e-commerce - 3 main business impactsFinancial - if transaction fail
Reputational
Legal - many new legal issues faced - 4Risks of e-commerce - general business risks1. loss of competitive advantage
2. failure of systems
3. loss of intellectual property
4. new business venture being unsuccessful
5. cash flow difficulties from investing in new systems - 5E-commerce - data thefthackers accessing data
customer information being lost
work laptops being lost/stolen with confidential information.. - 6Risks of e-commerce - electronic contract repudiationfailure to ensure contracts are legally bindings.. by not bringing T&Cs are brought to customers attention..
- 7Risks of e-commerce - other risksServer reliability or service attacks
Virus attacks
Spyware
compliance with tax and legal requirements
VAT
return of goods sold electronically
impersonation - customer identity fraud, org identity fraud
customers private/personal info - 8e-commerce controlsfirewalls
password
customer education
reliability
disaster recovery
virus scans
anti spyware programs
authentication
digital signature
encryption
audit log
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- 1 ABS Flashcards on E-commerce, created by klempo101 on 28/05/2016.
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- klempo101
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