Communication

Communication

1. Barriers to communication

   • Not able to communicate verbally
     • use non-verbal method such as Makaton, British Sign Langauge, Braille, Perspex board, etc..
   • Can't speak the same language
     • Use a translator either over the phone or in person. Use google translate or other translation programmes.
   • Hearing Impairment/Deaf
     • Speak clearly so lip reading is easy.
     • Use Makaton, sign language or other non-verbal methods to make communication easier.
     • Stay in good lighting so the impaired can see mouth movements for lip reading properly.
     • Good use of Gestures and body language.
   • Dyslexia
     • Explain what is written down so they have clearer understanding.
   • Learning disabilities

2. Types of communication

   • Formal
     • Between a professional and individual e.g. Doctor and patient
   • Informal
     • Casual, Between friends
   • Written
     • Hand writing can be hard to understand sometimes e.g. patient notes
   • Spoken
     • Can hear expression, tone and pitch in the way things are said to interpret a meaning
     • Regional accents can be hard to understand. Different languageds can become a barrier
   • Text messages and Social media
     • Messages can be misunderstood e.g. Messages can seem agressive when they were intended to be sarcastic.
   • One to one spoken communication between 2 people
     • More intimate
     • Beginning (greeting), Body (main point), End
   • Unspoken communication between 2 people
     • Can tell from body language and gestures the way the other person is feeling and how they feel towards you.Type of relationship can be established e.g. professional or friendship
   • Creative art work/Music and drama
     • Can have different meanings to different people
   • Visual Languages e.g. sign language
   • Spoken communication within groups
     • Some people may not get a turn to speak.
     • Team Leader
     • Sometimes hard to have indepth, emotional or personal conversation
   • Braille (raised marks on paper that can be touched)
     • Gives individuals with sight impairments the chance to read signs etc..
   • Non-Verbal
     • Body Language/gestures