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Quiz

The Virtual Hub Policies Review

Rachelle Divina 15 perguntas

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Perguntas do quiz (15)

  1. 1Employees being hired for a regular position shall be issued a Probationary Appointment. While on probation, employees will be regularized even if the employee does not meet the Company’s performance standards/expectations. The standard probationary period is six (6) months which is the maximum as provided by law. While an employee is under probation, he shall be entitled to government-mandated benefits.
    1. AVerdadeiro
    2. BFalso
  2. 2When is the 13th month pay credited to employees? (Select all that apply)
    1. ANovember
    2. BJune
    3. CDecember
    4. DJanuary
    5. EJuly
  3. 3An employee should contact his/her supervisor at least ____ if he/she will be absent or late for his/her shift.
    1. A1 Day
    2. B2 Hours
    3. CDoes not matter as long as it is before his/her shift with the client
    4. DWithin the first hour of shift with the client.
  4. 4If I am stuck with the task, the process I should be following to escalate it is:
    1. AClient > Co.Lab > TL > Teammates
    2. BTeammates > Client > TL > Co.Lab
    3. CTeammates > Co.Lab > TL > Client
    4. DTeammates > TL > Co. Lab > Client
  5. 5If I will be absent, it will be tagged as an authorized absence even if I don't have a supporting documentation as long as I have notified my supervisor ahead of time.
    1. AVerdadeiro
    2. BFalso
  6. 6Which among the statements are true?
    1. AA VA can file a leave as long as he/she has leave credits regardless if he/she has just started with a client.
    2. BA leave can be filed anytime as long as the client is informed.
    3. CA VA should first get the sign off of the Team Lead before filing a leave.
    4. DA VA can go on leave even if he/she does not have leave credits.
  7. 7If a VA is going to be absent or late, he/she should contact his/her client first before anything else.
    1. AVerdadeiro
    2. BFalso
  8. 8Select the top priorities that the VA should complete at the start of his/her shift.
    1. ASeiton Clock-in
    2. BAddline
    3. CTime Doctor
    4. DEOD Report
    5. ESkype Check-in
    6. FCheck Facebook Co.Lab
    7. GQuick Break before anything else
  9. 9The total duration of the screenshots, keyboard activity in Time Doctor per VA should be 7 hours and 30 minutes.
    1. AVerdadeiro
    2. BFalso
  10. 10I can willfully refuse, without any valid reason to to accept work, shift, assignment or specific instructions given by superior authority.
    1. AVerdadeiro
    2. BFalso

Informações

Descrição
This exam is to gauge your understanding of the key policies for The Virtual Hub.
Idioma
English
Visualizações
94
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