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COMM 1100 Exam #2

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Gala Jackson Exam #2 Study Chapters: 2, 3, 6
Heavyn Wilbern
Quiz by Heavyn Wilbern, updated more than 1 year ago
Heavyn Wilbern
Created by Heavyn Wilbern over 7 years ago
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Resource summary

Question 1

Question
the psychological process of perceiving sound; the process through which sound waves are picked up by the ears and transmitted to the brain
Answer
  • hearing
  • listening

Question 2

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the process of recognizing, understanding, accurately interpreting, and responding effectively to the messages communicated by others
Answer
  • listening
  • hearing

Question 3

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the step in the listening process of choosing one sound over another when faced with competinrg stimuli
Answer
  • attending
  • selecting
  • understanding
  • remembering

Question 4

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the step in the listening process of focusing attention on both the presence and communication of someone else
Answer
  • remembering
  • selecting
  • attending
  • responding

Question 5

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the step in the listening process of interpreting and making sense of messages
Answer
  • selecting
  • remembering
  • understanding
  • attending

Question 6

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the step in the listening process of recalling information
Answer
  • remembering
  • understanding
  • attending
  • selecting

Question 7

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the step in the listening process of generating some kind of feedback or reaction that confirms to others that one has received and understood their messages
Answer
  • attending
  • selecting
  • responding
  • understanding

Question 8

Question
being an active participant in making choices about selecting, attending, and the other steps in the listening process
Answer
  • active listening
  • passive listening

Question 9

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failing to make active choices to the listening process
Answer
  • active listening
  • passive listening

Question 10

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the degree to which the thought of the listener and the thoughts and intentions of the message producer match following their communication
Answer
  • paraphrase
  • psuedolistening
  • responding
  • listening fidelity

Question 11

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processing and accurately understanding a message; also known as comprehensive listening
Answer
  • multi-tasking
  • understanding
  • paraphrase
  • informational listening

Question 12

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evaluating or analyzing information, evidence, ideas, or opinions; also known as evaluative listening
Answer
  • critical listening
  • listening barriers
  • insensitive listening
  • empathic listening

Question 13

Question
listening to people with openness, sensitivity, and caring; attempting to know how another person feels
Answer
  • empathic listening
  • remembering
  • critical listening
  • paraphrase

Question 14

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a part of listening empathically that involves guessing at feelings and rephrasing what one thinks the speaker has said
Answer
  • multi-tasking
  • selective listening
  • monopolistic listening
  • paraphrase

Question 15

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listening with the simple goal of taking pleasure in the sounds one receives
Answer
  • listening
  • understanding
  • multi-tasking
  • appreciative listening

Question 16

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a factor that interferes with the ability to accurately comprehend information and respond appropraitely
Answer
  • monopolistic listening
  • paraphrase
  • hearing
  • listening barriers

Question 17

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a state of uneasiness, anxiety, fear, or dread associated with a listening opportunity; also known as receiver appprehension
Answer
  • defensive listening
  • hearing
  • monopolistic listening
  • listening apprehension

Question 18

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responding with aggression and arguing with the speaker without fully listening to the message
Answer
  • listening
  • paraphrase
  • selective listening
  • defensive listening

Question 19

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listening that involves zeroing in only on bits of information that interest the listener, disregarding other messages or parts of messages
Answer
  • selective listening
  • langauge
  • dyad
  • demonstration speech

Question 20

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listening in order to control the communication interaction
Answer
  • monopolistic listening
  • psuedolistening

Question 21

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listening that occurs when we fail to pay attention to the emotional content of someone's message, instead taking it at a face value
Answer
  • insensitive listening
  • primary group
  • psuedolistening
  • process

Question 22

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pretending to listen when one is actually not paying attention at all
Answer
  • insensitive listening
  • psuedolistening
  • low language
  • leadership

Question 23

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a cognitive process through which one interprets one's experiences and comes to one's own unique understanding
Answer
  • stereotyping
  • mindlessness
  • perception
  • cultural mytopia

Question 24

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the means by which we gather, organize, and evalute the information we receive
Answer
  • undue influence
  • selective perception
  • prejudice
  • communication processing

Question 25

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mental structures that put together related bits of information
Answer
  • mindfulness
  • mindlessness
  • schemas
  • attributions

Question 26

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the process of being focused on the task at hand; necessary for competent communication.
Answer
  • mindfulness
  • mindlessness

Question 27

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a passive state in which the communicator is a less critical processor of information, characterized by reduced cognitive activity, inaccurate recall, and uncritical evaluation
Answer
  • mindfulness
  • mindlessness

Question 28

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active, critical thought resulting in a communicator succumbing to the biased nature of perception
Answer
  • prejudice
  • fundamental attribution error
  • perception
  • selective processing

Question 29

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giving greater credibility or importance to something shown or said than should be the case
Answer
  • self-concept
  • undue influence
  • communication processing
  • interaction appearance theory

Question 30

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personal characteristics that are used to explain
Answer
  • social comparison theory
  • transitions
  • perception
  • attributions

Question 31

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the tendency to over emphasize the internal and underestimate the external cause of behaviors we observe in others
Answer
  • prejudice
  • selective perception
  • undue influence
  • fundamental attritbution error

Question 32

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the idea that we usually attribute our own successes to internal factors while explaining our failures by attributing them to situational or external effects
Answer
  • cultural mytopia
  • social comparison theory
  • self-serving bias
  • communication processing

Question 33

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the argument that people change their opinion about the attributions of someone, particularly their physical attractiveness, the more they interact with that person
Answer
  • self-disclosure
  • self-adequacy
  • self-concept theory
  • interaction appearance theory

Question 34

Question
a form of cultural nearsightedness grounded in the belief that one's own culture is appropriate and relevant in all situations and to all people
Answer
  • cultural mytopia
  • prejudice
  • self-denigration
  • self-disclosure

Question 35

Question
the act of organizing information about groups of people into categories so that we can generalize about their attitudes, behaviors, skills, morals, and habits
Answer
  • self-monitoring
  • perception
  • stereotyping
  • self-esteem

Question 36

Question
a deep-seated feeling of unkindness toward particular groups, usually based on negative stereotypes and feelings of superiority over those groups
Answer
  • self-fulfilling prophecy
  • social comparison theory
  • self-actualization
  • prejudice

Question 37

Question
one's awareness and understanding of who one is, as interpreted by one's thoughts, actions, abilities, values, goals, and ideas
Answer
  • self-esteem
  • self-monitoring
  • self-efficacy
  • self-concept theory

Question 38

Question
a theory that explains our tendency to compare ourselves to others, such as friends ad acquaintances or popular figures in the media, as we develop our ideas about ourselves
Answer
  • self-esteem
  • self-monitoring
  • social comparison theory
  • mindfulness

Question 39

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how one feels about oneself, usually in a particular situation
Answer
  • self-serving bias
  • self-monitoring
  • self-disclosure
  • self-esteem

Question 40

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the ability to predict, based on self-concept and self-esteem, one's effectiveness in a communication situation
Answer
  • selective perception
  • schemas
  • social comparison theory
  • self-efficacy

Question 41

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a prediction that causes an individual to alter his or her behavior in a way that makes the prediction more likely to occur
Answer
  • interaction appearance
  • self-serving bias
  • self-disclosure
  • self-fulfilling prophecy

Question 42

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the feelings and thoughts one experiences when one knowns that one has negotiated a communication situation as well as possible
Answer
  • schemas
  • cultural mytopia
  • self-denigration
  • self-actualization

Question 43

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the feelings one experiences when one assesses own's own communication competence as sufficient or acceptable; less positive than self-actualization
Answer
  • cultural mytopia
  • interaction appearance theory
  • social comparison theory
  • self-adequacy

Question 44

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a negative assessment about a communication experience that involves criticizing or attacking oneself.
Answer
  • social comparison theory
  • prejudice
  • self-monitoring
  • self-denigration

Question 45

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intentional communication designed to show elements of self for strategic purposes; how one lets others know about oneself
Answer
  • self-concept theory
  • prejudice
  • stereotyping
  • self-presentation

Question 46

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the ability to watch over one's environment and others in it for cues as to how to present oneself in particular situations
Answer
  • self-presentation
  • self-monitoring
  • self-disclosure
  • stereotyping

Question 47

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revealing oneself to others by sharing information about oneself
Answer
  • schemas
  • perception
  • self-presentation
  • self-disclosure

Question 48

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a learned system of thought and behavior that belongs to and typifies a relatively large group of people; the composite of their shared beliefs, values, and practices
Answer
  • collective culture
  • culture
  • convergence
  • ingroups

Question 49

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the framework through which one interprets the world and the people in it
Answer
  • worldview
  • hyperbole
  • accommodation
  • power distance

Question 50

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the communication between people from different cultures who have different worldviews
Answer
  • salient
  • understatment
  • generation
  • intercultural communication

Question 51

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a culture that relies on contextual cues - such as time, place, relationship, and situation - to both interpret meaning and send subtle messages
Answer
  • high-context cultures
  • low-context cultures

Question 52

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a cultures that uses very direct language and relies less on situational factors to communicate
Answer
  • low-context cultures
  • high-context cultures

Question 53

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a culture in which individual perceive themselves first and foremost as members of a group and communicate from that perspective
Answer
  • collectivist cultures
  • discrimination
  • social identity theory
  • salient

Question 54

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a culture whose members place value on autonomy and privacy, with relatively little attention to status and hierarchy based on age or family connections
Answer
  • intergroup communication
  • feminine culture
  • gender
  • individualist culture

Question 55

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the process of adapting behaviors to reduce uncertainty and risk
Answer
  • discrimination
  • undue influence
  • uncertainty avoidance
  • salient

Question 56

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a culture that places value on assertiveness, achievement, ambition, and competitiveness; sometimes referred to as an achievement culture
Answer
  • masculine culture
  • feminine culture

Question 57

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cultures that tend to value nurturance, relationships, and quality of life
Answer
  • masculine culture
  • feminine culture

Question 58

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the way cultures communication about and with time
Answer
  • time orientation
  • power distance

Question 59

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the way in which a culture accepts and expects the division of power among individuals
Answer
  • time orientation
  • power distance

Question 60

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a culture that treats time as a limited resource; as a commodity that can be saved or wasted
Answer
  • polychronic cultures
  • monochronic cultures

Question 61

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a culture whose members are comfortable dealing with multiple people and tasks at the same time
Answer
  • polychronic cultures
  • monochronic cultures

Question 62

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language that downplays the emotional intensity or impoortance of events, often with euphemisms
Answer
  • hyperbole
  • understatement

Question 63

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vivid, colorful language with great emotional intensity and often exaggeration
Answer
  • understatement
  • hyperbole

Question 64

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a smaller group of people within a culture who are distinguished by features such as race, religion, age, political affiliation, generation, gender, sexual orientation, economic status, educational level, occupation, etc.
Answer
  • co-cultures
  • generation

Question 65

Question
a group of people who were born in a specific time frame, along with its events and social changes that shape attitudes and behavior.
Answer
  • co-cultures
  • generation

Question 66

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the behavior and cultural traits assigned to one's sex; determined by the way members of one particular culture define notions of masculinity and femininity
Answer
  • generation
  • salient
  • gender
  • accommodation

Question 67

Question
the theory that we each have a personal identity, which is our sense of our unique individual personality, and a social identity, that part of our self-concept that comes from group memberships
Answer
  • outgroups
  • intergroup contact theory
  • social identity theory
  • salient

Question 68

Question
the group in which one identifies and to which one feels one belongs
Answer
  • ingroups
  • outgroups

Question 69

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the group one defines as "other"
Answer
  • outgroups
  • ingroups

Question 70

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a branch of the communication discipline that focuses on how communication between different groups affects relationships
Answer
  • hyperbole
  • intergroup communication
  • masculine culture
  • understatement

Question 71

Question
brought to mind in the moment; one's social identity and communication shift depending on which of one's multiple group membership is __________ in a given moment
Answer
  • culture
  • salient
  • worldview
  • generation

Question 72

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a belief in the superiority of one's own culture or group and a tendency to view other cultures through a lens of one's own
Answer
  • enthocentrism
  • discrimination

Question 73

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behavior toward a person or group based solely on their membership in a particular group, class, or category
Answer
  • discrimination
  • enthocentrism

Question 74

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seeing or hearing what one wants to see or hear in the communication of assorted group members
Answer
  • behavioral affirmation
  • behavioral conformation

Question 75

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acting in a way that makes one's expectations about a group come true
Answer
  • behavioral conformation
  • behavioral affirmation

Question 76

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mindfulness of behaviors that might offend others
Answer
  • intercultural sensitivity
  • intergroup context theory

Question 77

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the argument that interaction between member of different social groups generates a possibility for more positive attitudes to emerge
Answer
  • intercultural sensitivity
  • intergroup contact theory

Question 78

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adapting and adjusting one's language and nonverbal behaviors for other people or cultures
Answer
  • accommodation
  • convergence
  • overaccomodate

Question 79

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when speakers shift their language or nonverbal behaviors toward each other's way of communicating
Answer
  • overaccommodate
  • convergence
  • accommodation

Question 80

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going too far in changing one's language or nonverbal behavior, based on an incorrect or stereotyping notion of another group
Answer
  • convergence
  • overaccommodate
  • accommodation
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