L2: High-level Process Design

L2: High-level Process Design

1. Intial Cases

   • Tesco Store Flow Processes
   • Space4 Housing Processes

2. PO's

   • Quality
   • Speed
   • Flexibility
   • Dependability
   • Cost

3. Applying the PO's Concept

   • Comparisons between Substitutes
   • Comparisons: Direct Competitors
     • Plumbing Advert
   • Measuring Importance
     • Order Winners
     • Order Qualifiers
     • Graphs

4. Trade-offs & Relationships between PO's

5. The 4 V's

   • Typology Graph of 4 V's
   • Volume
   • Variety
   • Variation (Demand)
   • Visibility
   • 4 V's Analysis: Retail Bank

6. Production Process Mix

   • Process Design: Volume-Variety Graph

7. Process Choice

   • Project
   • Jobbing
   • Continuous
   • Service Shop
   • Mass Services
   • Lazy J Trend
   • Volume-Variety Chart
   • Professional
   • Mass
   • Batch

8. Process Types & Performance

   • Graph: Process & 4 V;s

9. Layout Types

   • Fixed-position
   • Functional
   • Product
   • Cellular
   • Adv/Disadv

10. Matching Layout Process Types

    • Boeing 777 Production Line

11. Charts

    • Table 4.1
    • Table 4.2
    • Table 4.7
    • Table 4.8

12. Case Study

    • McPherson Charles Solicitors