Mind map
negotation
Map content
negotation
WHAT IS NEGOTIATION ???
- method by which people settle differences
WHY NEGOTIATION?
- Without negotiation, such conflicts may lead to argument and resentment resulting in one or all of other parties feeling dissatisfied
- The point of negotiation is to try to reach agreements without causing future barriers to communications.
- Without negotiation, such conflicts may lead to argument and resentment resulting in one or all of other parties feeling dissatisfied
SKILL FOR NEGOTIATION ???
- Preparation
- a decision needs to be taken as to when and where a meeting will take place to discuss the problem and who will attend.
- Discussion
- individuals or members of each side put forward the case as they see it, i.e. their understanding of the situation.
- Clarification of goals
- From the discussion, the goals, interests and viewpoints of both sides of the disagreement need to be clarified.
- Negotiate towards a Win-Win outcome
- where both sides feel they have gained something positive through the process of negotiation and both sides feel their point of view has been taken into consideration.
- Agreement
- Once understanding of both sides’ viewpoints and interests have been considered.
- Implementation of a course of action
- action has to be implemented to carry through the decision.
- Preparation