3133370
Description
Mind Map by Natalie West, updated more than 1 year ago
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Created by Natalie West
over 8 years ago
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MAKING EFFECTIVE DECISIONS
- CLAIM WAS IN FACT FRAUDULENT, HIGHLIGHTING STOPPED 28,000 BEING
ISSUED INCORRECTLY
- RECENTLY READ ABOUT COMPLIANCE PILOT ON
FABRICATED CLAIMS
- PROGRESS CHASING CALL, NO PAYMENT
SCHEDULE CALCULATED
- CONSIDERABLE BACKDATED PAYMENT DUE
- HHNOTES ESTABLISHED
SEVERAL HIGH VALUE CHANGES
- FIVE CHILDREN AND
HIGH CCC
- NORMALLY SEND BCCRS
REFERRAL
- FORWARDED EMAIL TO HIGHLIGHT SUCCESS TO COLLEAGUES
- SENT DIRECTLY TO TEAM DEALING WITH
PILOT, CLAIM SUSPENDED
- CUSTOMER APPEARED AGITATED,
CONTACT HISTORY FREQUENT
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