Feedback

Feedback

1. Simple

2. Novel

3. Powerful

4. Invisible

5. Universal

6. Just

7. Socratic questioning

   • Clarification
   • implications and consequences
   • assumptions
   • alternative perspectives

8. Critique

   • Engage Deeply
   • divergent and convergent
   • Two-Way
   • Usability Tests
     • Breakdowns
     • Representive
     • Tasks
     • Goal
     • Retrospective Interview
   • technology probe
   • experience sampling
     • ecological validity
   • A/B Tests

9. Domain/Design

   • Intuitive
   • User-friendly

10. empiricism

11. analytical

    • Heuristic evaluation
      • learnable
      • design heuristics
      • visible system status
      • real world match
      • User control and freedom
      • Consistency and standards
      • Error prevention
      • Recognition versus recall
      • Flexibility and user efficiency
      • Help users diagnose and recover from errors
      • offer help and documentation
      • minimalist design
    • Walkthroughs
      • task
      • prototype
      • persona
      • GenderMag
    • Claims analysis
    • Cognitive modeling