Flashcards
Topic 5: communicating effectively
Cards in this deck (8)
- 11. The mechanistic view of communication in organisations a) Sees people as passive recipients of the message b) Focuses on the different ways a message can be interpreted c) Recognises that we suffer from information overload d) Explores the impact of IT on communicationa) Sees people as passive recipients of the message
- 22. Proxemics is the study off.... a) Body language b) The role of interpersonal space in communication c) Personal relationships at work d) The impact of personal appearance on communicationb) The role of interpersonal space in communication
- 33. The kinesic communication channel is often used to... a) Express emotion b) Reduce anxiety c) Enhance brand awareness d) Pass on a complex messagea) ) Express emotion
- 44. Which of the following is NOT one of the four main structural dimensions of communication in organisations? a) Configuration b) Centralisation c) Complexity d) Clarityd) Clarity
- 55. Jargon is often used a) As a shorthand for common work elements b) To speed up communication with outsiders c) To avoid having to use email d) To explain a complex issue in plain languagea) As a shorthand for common work elements
- 66. Which of the following examples of organisational communication are associated with a regulative functional network? a) Bulletin boards b) Policy statements c) Verbal praise d) Suggestion boxesb) Policy statements
- 77. Paralanguage is a) The words we use when we speak b) The sounds, noise, and way we say words not the words themselves c) The meanings of the words d) The symbolic use of wordsb) The sounds, noise, and way we say words not the words themselves
- 88. Informal communication networks a) Tend to have longer communication chains than formal networks b) Often contain much of the important communication at work c) Usually have more women then men in them d) Tend to take the form of a wheelb) Often contain much of the important communication at work
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- Psychology Flashcards on Topic 5: communicating effectively , created by Gold Moods on 09/12/2018.
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