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Engaging customers through social media

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ditta3
Mind Map by ditta3, updated more than 1 year ago
ditta3
Created by ditta3 almost 9 years ago
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Resource summary

Engaging customers through social media
  1. Facebook
    1. Most widely used platform
      1. Link to website
        1. Content sharing
          1. Add relevant and engaging content regularly
            1. Ask questions to encourage communication
              1. Share success stories
                1. Add videos
                  1. Prize competition
              2. LinkedIn
                1. Professional recommendations
                  1. Company communications
                    1. Links to website
                      1. LinkedIn groups
                        1. Niche-related groups
                        2. Content sharing
                          1. Add relevant and engaging content regularly
                            1. Share success stories
                              1. Ask questions to encourage communication
                                1. Professional articles
                            2. Google+
                              1. Add relevant and engaging content regularly
                                1. Embed content into website
                                  1. Circle feature to target audience
                                    1. Communities
                                      1. Google+ Hangouts for disussions
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