Mapa mental
K101 How people depersonalise others (Lee Trewick, 1994)
Conteúdo do mapa
K101 How people depersonalise others (Lee Trewick, 1994)
Not acknowledging them when entering or leaving their premises
Talking about them as if they are not there
Restraining them, telling them off, punishing them, making fun of them
Ignoring their spatial rights & handling them without permission