MAKING EFFECTIVE DECISIONS

MAKING EFFECTIVE DECISIONS

1. CLAIM WAS IN FACT FRAUDULENT, HIGHLIGHTING STOPPED 28,000 BEING ISSUED INCORRECTLY

2. RECENTLY READ ABOUT COMPLIANCE PILOT ON FABRICATED CLAIMS

3. PROGRESS CHASING CALL, NO PAYMENT SCHEDULE CALCULATED

4. CONSIDERABLE BACKDATED PAYMENT DUE

5. HHNOTES ESTABLISHED SEVERAL HIGH VALUE CHANGES

6. FIVE CHILDREN AND HIGH CCC

7. NORMALLY SEND BCCRS REFERRAL

8. FORWARDED EMAIL TO HIGHLIGHT SUCCESS TO COLLEAGUES

9. SENT DIRECTLY TO TEAM DEALING WITH PILOT, CLAIM SUSPENDED

10. CUSTOMER APPEARED AGITATED, CONTACT HISTORY FREQUENT