Notes
Factors that affect communication
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May be hard for someone to hear about it so could
suggest to bring someone else along
·
Couldn’t talk to other people or patients about
someone
·
Information could be negative or positive so you
couldn’t show your emotions to the clients
·
Passive emotions
·
Be able to access extra information to support what
they are saying so the client could have a better understanding
·
Images or videos
Positioning
·
Help with layout of the room so it is easier for
clients to live
·
Ensuring that they are able to have time to themselves
– family rooms
·
Support groups or pages for advice
·
Wouldn’t let your greeting give way what the issue is
as you wouldn’t want to worry them
·
Furniture is appropriate size so that no individuals
struggle to use it
·
The room isn’t clustered together so areas are spaced
out
Emotion
·
Wouldn’t be able to show emotion
·
Support
·
Advice on how to cope
·
Wouldn’t rush them into accepting it
·
You would be patient as you need to let them come to
an understanding
·
Confident with what you are saying but not be roud
·
Cope with other people’s emotions carefully
Environmental
conditions
·
Space to come to an understanding of the news
·
Ensure that the rooms are appropriately decorated –
support groups
·
Fresh air so that the room isn’t stuffy
·
Appropriate lighting for the activity that is
occurring so that it can be carried out
Special
needs
·
Use appropriate language do that they understand
·
Translators so that they can learn the language
·
Know sign language, Makaton and braille so that they
aren’t isolated
·
Allow independence
·
Support and advice available if it is needed
Information
- Description
- A level Health and Social Care (Communication) Note on Factors that affect communication, created by Jade H on 25/01/2017.
- Created by
- Jade H · Jan 2017
- Updated
- Jan 25, 2017
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